Norton Corporate V.S. Personal Editions?

Have a question. I scanned a backup the other day with Norton Antivirus Corporate (v8)yesterday and did not find any viruses in the files that I scanned. I transferred the backup to my local machine and scanned it with Norton Antivirus 2003 Personal Edition and it found several files that were infected with the Klez virus. Has anyone else had this problem? Both sets of Antivirus had the latest definitions installed. The Norton Corporate machine is a Win2k Server and my local machine in Win2k Pro.

Yeah I've noticed stuff like that too. Here at work they have Corp edition on Win2k Pro, it never seems to find any viruses (we've been hit here a ton of times). The admins don't have it setup to update itself, but I make sure to update it about every 3 days, if not more in threatening times. I'm always getting viruses, which the computer has to have on the system for about a week before it will tell me it's infected. Example of that was I had a virus that masked itself as a system process running as svchost.exe. But it kept giving me the "this program has preformed an illegal operation and must be closed" about once a day. This happened for a week and a half. I joked with my boss that it was a virus. Monday I came in and turned the computer on and Windows said that "svchost.exe" was a virus but could not be deleted because it was a system process. I laughed so hard, that's just the most recent type of probelm I've had. And the real funny thing is the only thing I really do here at work is chat on AIM, sometimes remote desktop home, and surf the web. I don't really file transfer with anyone or do anyhting outside of my job of scanning images and building my Oracle database.

At home I have WinXP with 2003, haven't had any problems with viruses. Plain and simple like.

that is very strange.

We run Symantec antivirus corp ed for 200 ish clients, and have never had a problem with it. We easily survived all the major outbreaks recently, mostly because of av scanning and denying certain attachments on inbound mail, but still Symantec Corp ed has been working great.

I agree with you. I have had only a few minor problems with Norton Antivirus Corp (installation issues) but never anything with the scanning of viruses.

we have norton for exchange and have not (to date) had a virus reach a mail box. i have it set to up-date sigs nightly

Got me, though I woudln't be surprised if our network might just be compromised in general. I work at a big university, and everything is connected. It seems like certain area's of the network are secure, but others seem to be wide open. Who knows, nothing works perfectly right? Maybe CXGJarrod and myself are just that .001% that is getting a problem with Symantec's software <g> heheh

Well anyway, I emailed Symantec and I will let you know of thier responce.

I've heard that in NAV2003 Pro/Home they programmed the software to prevent infection from new worms and virus', especially ones with anti-antivirus code, i.e. KLEZ. I searched the net and couldn't find a comprehensive listing of the features included in the corporate and regular versions to compare. Please do keep us posted on Symantec's response.

-neta1o-

As usual with big companies, I have been doing the runaround with their support boards and tech support people on the phone. No resolution of the problem yet.

Yea I came across a Norton Corporate disk and had it installed on my computer for a while. The whole time never got a virus (or so I thought). I decided i didnt like it becasuse I couldnt scan my incomming emails for viruses as I dont have an exchange server. I needed to reformat anyways so I reformatted put winxp back on and this time norton 2003. First scan of my hard drive and zip drive norton 2003 found viruses on zip that corp didnt.

Now I use avenger though and all seems good

Well the final solution came out to be a reinstall. Norton Corp works now and can see the virus in the file. I am not really happy with thier support though...

That's retarded, who sits and reinstalls an Antivirus program on their computer? The only time it gets reinstalled is whenever you would format (unless you have it setup on an image).... retards!

CXGJarrod, so that's all the support they gave you was to reinstall the program, then it worked? Not that an update glitched, or maybe today they just released an update, or anything like that?

AciDriveHB: No, they made me do about 50 things before we had to reinstall. (Deleting Virus Definition Updates, trying a couple of cleaners and some other stuff) My only problem is it takes about a hour to get anyone knowledgeable on the phone. Once you do, you have to go through the same questions the previous techs asked you. Its an irritating process.

For email servers I still recommend Trend Scanmail because it will check for updates every hour. I found out that email viruses need to be updated more frequently then once a day... because sometimes by then it's too late.

Anti virus is only as good as the latest update. Some of the things that windows update does is picked up as virus like activity on most virus scaners. Thats why they recomend u turn of virus software when up dating windowz.