Comcast Bandwidth

currently i am having a serious problem with bandwidth.

Recently, Comcast Cable took over good ol' Attbi , and ever since then my cable has been sucking. I Have heard of scripts or programs taht can disable the "diluted" connection to your computer, freeing up your bandwidth. THe only reason im asking this is because on online games, before comcast, i was getting about 100 ping. Now when i play i get 256.

I also heard about something called weed 3.0. could any of you shed some light on the subject?

PLease help as I am a n00b in need and i would be very gratedul for any information.

I believe the programs you are referring to are illegal; therefore, I wouldn't reccomend them.

but do they exist? do you know if i could grab them on a p2p or something!! im desperate at this point.

Then call and complain to your ISP, I would not recommend uncapping your modem. They'll find out and cut you off, not to mention they might even try to get you to pay for the bandwidth you "stole" or worse....

Try the tweak tester at www.dslreports.com/tools

It may help.

Well, the majority of your problem, is probably the game server location. 256 on cable, is more than likely because of distance, rather than bandwidth. No cable connection is THAT BAD.

If you can rule that out, make sure you aren't uploading or downloading any files while you are playing. IE: P2P apps. Make sure nobody is using these that may share your connection to the internet as well.

If a server is in finland, and you are in NY, it's not gonna be pinging well, due to sheer distance.

Just a thought.

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Originally posted here by monkeymagic
THe only reason im asking this is because on online games

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Originally posted here by monkeymagic
but do they exist? do you know if i could grab them on a p2p or something!! im desperate at this point.

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Online games don't seem like a "desperate" crisis to me. They especially don't seem to be a crucial problem that would constutute the use of illegal software. Take it from someone who has used more then their share of "warez", or illegal software, its a bad idea.

Not only is it a bad idea, but uncapping your connection via software like that we are speaking of, is fraud, and will be constituted as such when you are caught doing it, because trust me, they watch, and they will know.

Cable companies work with DSL-tier schemes for speed now, for instance, there is Comcast Pro, which is much fast upload and download than the regular service. If you uncap your connection, and you are on the regular-tier, they will notice, and you'll get caught, and you don't want that.

Just adding ever since comcast took over att my conenction has gone down hill...it jsut got better due to server problems in my area but my connection would degrad so bad tot he point when i would do a power reset it wouldn't sync back up. and at dsl reports they have a good tol called tcp optimizer that helped me out a lot.

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Originally posted here by ForgotName
they have a good tol called tcp optimizer that helped me out a lot.

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Should have mentioned that before.....I have also heard real good things about those optimizer tools. I used one a long time ago and I remeber it working.

monkey I work for comcast as a ir tech 2. give comcast a call and have them send a maintence tech to your area and check it out.[make sure it is a maintenance tech.] Chances are that comcast may be rebuilding your area hence the problems. There are alot of things to consider when dealing with cable. your line from the pole to the house the line on the strand or it could be that your area isnt balanced correctly. get on the phone and hassle someone. And get a supervisors name. They have special people who only deal with customers the right way and that will be the supervisor of your local comcast. also if you have radioshack spliters that are not 1000 megahertz then you will get what is referred to as a [Drop out]. Also if you have 59 cable [it says rg-59] on the cable it probably is NOT shielded. now what i would do is call comcast and get the service package its called cable gaurd and wait a month then have them come in and rewire your house lines in and out for free. you might be suprised when you get RG-6 Quadshield rerun inside. just a heads up comcast has checks and balances up to moniter the things you do. because you are in a new area you might get away with uncapping it. But i wouldn't Unless the old dial up suites you fine. I hope this helped you. if you need any help just PM me.

Its worth a shot. But don't bash a company untill you have the whole story. I've met people telling me its the calbe and it turns out the tuner is bad on the set. So check into what i've said. just had to add that. P.S. spliters=splitters

ask yourself this... When was the last time your cables have been replaced. Wired does deteriorate in time. Chances are that it might just be the cable. There are limitless Questions here to be answered and If you lived in New Jersey I'd probably be the guy there to help you out.

Ok..... My favorite subject...... Comcast Hi-Speed Cable....... :mad:

[rant]

They suck!!!!! When I first got cable in my area it was TCI Cable..... Worked like a dream... high speeds..... Solid as a rock. AT&T bought them out...... Worked like a dream..... high speeds..... Solid as a rock...... Comcast and AT&T swapped regions...... Works like a dream..... High speeds...... They can't keep it up for five F*****G seconds..... I swear if my network had as many problems as these morons I'd have been fired years ago.

At one point it was failing out for up to 5 seconds every minute.... It just dropped the connection..... couldn't see the DNS servers or the gateway..... I play counterstrike a lot and it's a pain in the a$$...<s>

I drop tech support a note and mention the Counterstrike bit.... Their response - We don't support online games 'cos we have no control of the game server. I write back with a ping -n 1000 the.gateway.ip attached clearly showing the drops and mentioning that I frequently administer my work network from this connection and the dropping is bad news. Their response - we don't support work connections without you upgrading to our "Pro" version at $X more..... (Note that at no time did they try to address the problem - they just abdicated any responsibility) <sigh> I respond, copied to the Better Business Bureau saying "unless Comcast can come up with a valid reason why I am not allowed to visit Yahoo.com then your crappy system is interfering with my surfing pleasure and if you do not fix it immediately I'm out of here and I will recommend to the 40 or so of my users that I know that use your system to move to DSL"....... Funnily enough I get a response from a VP of Customer Support in good ole California...... Interestingly enough before I even got his response I had been switched to a different subnet..... Alarmingly...... No more 2-5 second drops...... Odd how that works, huh?

So, everything is going swimmingly for a couple of months then it starts dropping for a minute to 2 minutes sometimes as often as 3 times in an hour....... I hesitate to even write to "non-technical support" so I decide to call them...... They won't even start doing anything until I remove my firewall..... I point out that they can ping my firewall and that, at this exact moment they won't see anything wrong 'cos connectivity is good. They don't care, I have to drop my firewall..... <sigh.... so many morons and they all work at Comcast>. I tell them to stick a monitor on my connection - he tells me he can't because of the firewall - I tell him he can and that I do it daily 'cos I run systems - he says "Yeah......" Now I know they probably get told all the time that "I'm good with computers" but gimme a break.... If I'm talking his level or higher than his level of understanding he should probably give me the benefit of the doubt..... But no..... I'm the dimwit and he is the all powerful $7/hr Tech Guru from Comcast.... Nothing will be done till I drop my firewall..... Nothing gets done.... I'll live with it.

My Boss uses Comcast and is computer illiterate. So I set up her system at home with a nice little firewall and an IDS that reports to me by mail if things go awry 'cos she has a 16 year old daughter..... <say no more.... teenager - computer - kazaa....> One day I'm sat minding my own business and I get an email - from her machine - it's a snort alert on a web attack on her master machine - (it has puresecure on it so the IIS server is active)...... But hang on!!!!! Port 80 inbound is blocked - in fact there are no ports mapped to internal machines..... WTF happened here..... I call..... They had a cable problem and the nice chap at Comcast had her daughter remove the firewall and everything was fine - so he told her not to put it back.... $h1T - I go over and what has occurred becomes apparent...... They "upgraded" the cable modem overnight..... Now it requires the FQDN of the attached machine AND a MAC address from a manufacturer of NIC's not firewalls......<sigh> I MAC spoof the address, enter the FQDN of her machine and everything is just swimming again. It bothers the $h1T outta me that Comcast provide NO protection but insist that their subscribers not protect themselves except with AV!!!!!!! Aggggghhhhhhhh........

[/rant]

Thank you for your time.......

lmao that is too funny man im sorry that u've had such a hard time. where are you located?

Just outside sunny Detroit MI......

This was such a timely response...... :rolleyes: I got up this morning and my cable is bouncing like a B-ball on speed...... Every minute or so it drops for 10-30 seconds and then everything is just swimming..... sometimes for as long as a minute and a half....... :mad:

ok man it seems that your street isnt balanced right. someone screwed up how your signal comes into your building it seems. are you on the end of the street or the beginning? sorry it took so long im just figuring how this thing works man. [location does matter] because if you are right near and amplifier then the signal SUCKS. but there are ways to change the tap values at the street. the normal tap value off and amp is 26. you want that to go down a notch but there is a catch the rest of the street has to be set accordingly or it will offset the rest of the block. also when does your lease expire. in ipconfig /all it should tell ya. also can get win dump and see whats going on with your packets bro

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Originally posted here by c0re
monkey I work for comcast as a ir tech 2. give comcast a call and have them send a maintence tech to your area and check it out.

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as c0re said "I work for comcast as a ir tech 2. give comcast a call and have them send a maintence tech to your area and check it out."

It will cost you $49.95 a visit, but it will work a little better for the next 30/45 days and then you have to call again. I admit Comcast is the worst service I have ever had, but I cannot bare to go to AOL or YAHOO which are the only two other available services at the time.

Frankly I have no clue where I am on the "street" 'cos it's about 25 miles long.....<s> I'm sure they have amps coming in all up and down the street but there is no way for me to know where so I might be sat on an amp of 300 miles from one... I dunno.

My lease rolls every 8 days but gives me the same address......

Ethereal indicates the packets disappear into cyberspace.......

Info: NO F*****G WAY IN HELL am I paying Comcast $50 to fix the peice of $h1T that I already pay them $40/month for so that I can get 30-45 days of semi acceptable service...... I am seriously considering switching to DSL which I can get for the princely sum of $30/month for the first year. Frankly, it can't be any worse and for $10 less/month I'm in profit!!!!!!

You are paying for your internet,they are your company
so tell them that you are not happy and you want them to fix it
Why bother your head about it, when it's their job to do it.

Mem,

Comcast is all about the money. They know about the degrade. They make you aware about the $49.95 service fee before they arrange the appointment and they have also been known to cancel on their side last minute. Right now cable is a monopoly and they really use it to their advantage. The only staff that is required to be nice is the new sales department any other department is anything but. I have had some rude operators from comcast (don't get me started).

If you have such problems and you are not happy because you cannot play online games
then just pick another ISP or what I advice...take SBC YAHOO DSL....Best one i ever had
Can't complain

I have Yahoo! 12mbit ADSL in Japan. We have a Yahoo! BB Japan over here, and it is SWEET! On DSL Reports it is bbtech.net. Anyways, it really is 12mbit/s, or at the least a little better than the lesser 8mbit service. I had to pull in huge files off of large web sites to effectively test it, such as America's Army (from Nvidia), DX 9 SDK (M$) and 300k Music Videos (Launch/Yahoo). I was getting about 700KB/s total, then I went to DSL Reports and did a bandwidt test (while downloading), and it spiked my total recieve rate to about 900KB/s or so. That is about 8mbit, but I'm pulling in data from enough sources to push it past it yet.

Next time I want to test my bandwidth, I'll be sure to include Source Forge. BTW, this was my upgrade from 56k. Suddenly, even my school's usual 10-30KB/s downloads seem all too slow. Unless it is in the 150's or so, I get impatient :D

I don't know if these services are as good in the states as they are here in Japan. In about 3 months or so it has been rumored that 100mbit fiber will be avaliable in my area. Too bad it costs so much. Well, 12mbit is good enough for me! Good luck with all of your bandwidth troubles. I hope they are solved.

-Tim_axe

I also just went through the switch from ATTBI to Comcast, and had latency problems. By any chance do you have a Toshiba modem (I think the one I had was a PCX1000 but not positive)? I called and complained, and they replaced my Toshiba with a Motorola and it's been great ever since. :D
As a side note, the tech that came to the house told me she had replaced about 50 of the Toshiba's in the past couple weeks, but Comcast wouldn't admit there was any problem with the Tosh's on their network, but her van full of modems seemed to indicate otherwise.

It's sometimes hard to get a tech to help you because they deal with a lot of people every day and they make assumptions that could be wrong. cOre is an example of good techs and if you keep trying you will get one. Most of the time I find that if I mail them a trace route to a server then someone can see EXACTLY what node is dropping the packets, it might not be them but some back bone provider. Cable systems are complicated because they use RF that can leak as components degrade and everything has to be tweaked and balanced just right. And they really were not designed to upload traffic, it was a one way system. I haven't been exactly overjoyed with my own cable company but persistence pays off, and being nice when possible. Some techs are even eager to help because they love solving problems. A lot of set top boxes have a test mode that can check some parts of the cable. Last time I had a problem it was in the last 4 feet coming into my house. Oh and one more note, I know a lot of people like splitters, but man they drop the signal by 3dbm. That's half! For every one you use! Put the splitters after the modem, I think the TVs can use a lot weaker signal than the modems can. At least a tech told me that one day…

Oh and as far as uncapping a modem? It's not legal and that’s UPLOADING anyway. Cable should not be that slow, it's hardware or routing problems someplace.