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Often, if i try to download a program from a website, I will get the error page: "You are not authorised to view this page".
But closing down ZA stops this. Does anyone know what I need to change in order to be able to download without having to shut ZA down?
Yep, change your firewall.
Try Outpost, Sygate, or tiny.
/me walks quietly away.............
/end
If you wish to visit "those sites" .............fine.................just so long as there is no child pornography
Or, understand what is going on.............you have set security limits, to stop this sort of stuff..........it is working!!!................... I think that is good?
OK the problem will come with updating things?..............like Microsoft, antivirus and the lot...........then you have to tell your AV that they are OK...........
To tell the guy to change his firewall is BOLLOCKS..............for heavens sake advise him how to use it?
My opinion
Why should I, nihil. He/she freaking installed it. He/she should RTFM, or am I wrong, again?
peace
ZoneAlarm Pro 4.5 User Manual <--- Chapter 4 or 5 should help you. Alternatively, visit ZoneLabs Forums for specific undocumented help.
No Korp...................and I am going to be nasty
To be "wrong again" means you have to have done it first?
"Read the fine manual"?..................errrrrr alot of us would not have jobs if people did that?
:D
I think we agree totally?.................we just take the pi$$ in different directions?
Good week ahead to you Bro.
Johnno
Good week to you too.
peace
Djhuk, I found this on an unofficial ZA website in regards to problems with downloading:
on yet another forum, someone also suggested turning off the Mobil Code Control.Quote:
If you have ZoneAlarm Pro and get the error "you are not authorized to view this page", then you need to go to the privacy tab and in mobile code enable mime-type integrated objects
I don't know what kind of security compromises this will yield (turning off or messing around with these options), so you might wanty to research the links MsMittens provided before you go start screwing around with the privacy features.
good luck.
Yeah, my car wouldn't start, so instead of taking it to a mechanic...I just bought a new one!
I'm a tech support for sbcyahoo dsl, I am getting a lot of calls customers using ZA that can't connect to the internet . I always tell my customers to disable ZA and it works. I'd prefer using Norton :)
Your tech support, and you tell your customers to disable their firewall????? This is a joke right? How did you get a job like that?Quote:
I'm a tech support for sbcyahoo dsl, I am getting a lot of calls customers using ZA that can't connect to the internet . I always tell my customers to disable ZA and it works. I'd prefer using Norton
Sheeeeeesh
I would understand it if you were to tell em whats going on, how to fix it, how to setup the firewall correctly, or even advise another one, but to tell a customer 'oh, just turn it off'.
Bla!
<sarcasm>
yeah instronics. I once had a similar problem with security products not working correctly.
I used to keep repeatedly locking my keys in my car, so I just smashed all the windows and now I can get into my car anytime I need to.
who needs car windows anyways? or firewalls. screw it. who needs security, it's overrated :D </sarcasm>
but I would have to bet that its a lot easier to just tell them to disable it then it is to walk them through and explain what a firewall is and why its doing what it is doing.... Don't get me wrong They should explain what is going on and what they should do but my experience with broadband providers is that they have a tendency to not support things like routers, firewalls, and other security products because it makes their job harder. You would think putting together a simple tutorial for the users and emailing them instructions on what to do and whats going on would be just as simple but what do I knowQuote:
Originally posted here by instronics
Your tech support, and you tell your customers to disable their firewall????? This is a joke right? How did you get a job like that?
Sheeeeeesh
I would understand it if you were to tell em whats going on, how to fix it, how to setup the firewall correctly, or even advise another one, but to tell a customer 'oh, just turn it off'.
Bla!
It is understandable (from a business aspect) that they do not support certain products or provide support for them. But there should be nothing wrong with ISPs providing simple URL information on where to get the information (at the very least). Heck, even I found the online manual for ZA Pro 4.5. It can't be that hard to link to it. I suspect the reason for the lack of tutorial is that if they did provide it then users would expect them to be able to support it. (and if you don't think that users would expect that, then visit here and rethink that).Quote:
but I would have to bet that its a lot easier to just tell them to disable it then it is to walk them through and explain what a firewall is and why its doing what it is doing....
No, actually I read the *****ing manual and I found out that I needed to put the key in the ignition, but nice try anyway, putz.Quote:
Originally posted here by djhuk
Yeah, my car wouldn't start, so instead of taking it to a mechanic...I just bought a new one!
i personaly think za is 1 of the best firewalls u can get and there support is great.
Quote:
Originally posted here by stache
i personaly think za is 1 of the best firewalls u can get and there support is great.
I bet you believe everything you see on T.V. too. Am I right?
BTW- It's 'their', not 'there'.
Fox News never lies to me! </sarcasm>Quote: