copy/ paste

hi, need some help in finding a solution to this....(pl correct me if this is not the right forum to bring up this topic) it starts happening sometimes without any triggers (or so it seems) and it happens irrespective of Win OS, i know only about win os,issue is that one is not able to paste text after copying from one application to another.... say copying from notepad and pasting to some 'form' in IE or in a word document, clearing cache, temp files never helps nor does clearing clipboard or clearing most recently used items list help, the only way out is to restart the computer, any tip for resolving this without restarting the computer!?

any ideas!?... i know reproducing the issue is a bit difficult , thats y there is no response to my query...... however any inputs are welcome....

may be this one is a bit clear....

i'm not able to paste text after copying from notepad to a word document, as a matter of fact not able to copy/ paste from any application to another........ troubleshooting steps that i've tried are clearing cache, temp files, clearing clipboard, clearing most recently used items list, the only way out is to restart the computer....

this happens ramdomly and on most of the computers in the office

hope this helps

Hi,

Is this when you are on the network (file/application servers) or is it when you are using local applications on the local machines?

Have you scanned the machines for viruses, adware and spyware?

What Windows OSes is this happening on?

Cheers

local applications on local machines.....
mostly on win2000 sometimes in XP, its very random and not very common....
our IT dept takes care of any spywares or viruses, and they do that regularly, i guess we can trust them :)...
i switched jobs, it happened in my previous office and it happens in my new office also (seems like issue is going alongwith me lol.... issue is not serious however its an inconvenience for the user to restart the computer) if we are able to reproduce the issue may be we can find a solution....

Hmmm,

It is a symptom of some variants of the Blaster virus sometimes. So it might be worth getting your IT people to run the PC-Cillin and Panda Software online scanners on a machine that has had the problem.

What language/script are you using? Some characters in Japanese for example, can cause this problem (yes, I know Bangalore is not in Japan:))

It might also be a problem with the clipboard.........ask your IT people to get a copy of Ram Idle Pro and try running the "clear the clipboard" option when it happens again........also use it to check what resources are available when it happens. Resource problems could cause it.

Another possibility is some sort of software conflict, so you need to look in task manager and make a careful note of what is running when it happens.

How frequently does it happen............you might try safe mode and see if it still happens then?

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if we are able to reproduce the issue may be we can find a solution....

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Exactly..............these sort of problems are much more easily solved if you have a problem machine in front of you :D

Cheers

sure nihil, will try scanning the systems for blaster variants, we'll try other suggestions also whenever the issue reoccurs and will continue this thread with the results....

in the mean time any other suggestions are welcome and other similar user experiences may shread more light in here......

hmm.. some web forms prevent c&p .. well more to the point the page prevents you from useing the "right Click" menu.. and some applications just plain and simple don't support C&P ...so my questions to you are..

Is the problem JUST with C&P to web forms,
if it is also to other applications.. what would they be..
Is it that when you right click on the form or the data box in the application that no menu appears or a menu without the option to paste appears

cheers

Hi,

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n the mean time any other suggestions are welcome and other similar user experiences may shread more light in here......

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Working on one such Computer right now.

OS -- Windows 2000 Advanced Server
Internet Connection Type -- Dial-Up

Works just fine if you don't connect to internet..................But ones you connect to inter will work for 3 to 4 minutes sometimes more say 15 to 20 minutes and the Copy/Paste Dies......Some Hyperlink on FireFox and IE refuse to work....click on them nothing happens..........everything else seems to work fine....and you have to restart the computer to correct it

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Is the problem JUST with C&P to web forms,

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No the whole OS .......everything

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Is it that when you right click on the form or the data box in the application that no menu appears or a menu without the option to paste appears

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Right Click Anywhere the menu will appear..... but the Copy and paste menu items are Greayd out.

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It is a symptom of some variants of the Blaster virus sometimes.

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Yes last time this occured i found blaster on that computer but Nihil that time too i wasen't able to correct this problem without doing a clean install............i removed the blaster but still this copy paste refused to work.............this time i couldn't find blaster on this computer ................but AD-Aware notified me about My-Doom process running.............scanned the whole computer nothing


Actions taken so far:

Scanned with the following

* HouseCall

* AD-Aware

* Spybot

* Norton

* Trojan Remover

* Specilised Tools From Norton for removing My-Doom and Blaster

* Updated all the Security Updates From Microsoft

Did a repair Install after all those scanning. ..........................and the result .......nothing ..

Any more suggestions........anyone.........:(

This only happens when i use the dial -up connection to connect to the internet .

I thought both these problems have same symbtoms....and might have some similar solution........ so posted it here if you thing otherwise let me know i will start a new thread .

--Good Luck--

Hi Swordfish~

That sounds as if it might have had Blaster or something, and it has not been completely removed?

Almost as if there is a process triggered by the internet connection that disables C & P and the hyperlinks.............that is how you would get help from a site like ours?

Try manually entering the link for one of the hyperlinks that will not work..........

Also you don't seem to have run CWShredder..............no telling what those CWS slimeballs will get up to next :mad:

If you go into SpyBot in advanced mode use the tools to check out your BHOs etc for anything unusual.

Autostart Viewer and ProcRecon might show up something strange.

If my suspicions are correct WinSonar might be your tool. When you connect to the net it will pop-up a message saying that it has detected an internet connection, would you like to block unknown background processes.............say "yes" and see what happens. Then try it again and say "no" and it should tell you the name of the bad guy when it kicks off.

Just a few ideas

some more inputs....

SwordFish_13--------

a. though the issue is definitely similar it may not be limited just to the dial connection, because for us the issue occurs in office, network of may be more than 300-400 computers, however i've observed it on one computer at a time and next-time on some other computer, strange it may sound! (we do log on using our profiles, sometimes roaming profiles and sometimes on local computer however the applications are definitely local, have not tried
deleting profiles, that again would be equivalent to restarting the computer, so no way of checking whether that resolved it!?)

b. the hyperlinks not working issue was successfully taken care of by clearing cache, cookies and temp files..... in another case restarting didn't took care of it so cleared them in safe mode and that worked!!!! and yes, nihil, using the address bar definitely loads the page in case hyperlink doesn't work....

c. your observation may help, have not tried disconnection the network cable, to check whether going offline that makes the difference, will try that in case issue reoccurs

d. you are the only person, i know, who is able to reproduce this issue, try checking clip board for any corrupt data being pasted and also try clearing the clipboard


Und3ertak3r--------

a. yes i agree with SwordFish_13, the issue is across all applications in OS be it office applications like word, powerpoint etc or the win applications like notepad and IE

b. the paste option is available in the menu however the text is not being pasted, at the maximum it may paste a "space" instead of the desired text

hope this helps

hi

rktak -> Don't give up hope i am still working on it .....any updates buddy ........:).

In my case in the right Click menu Copy and cut are enabled but the paste option is gread out.

Symptoms most likely of blaster but the thing is can't find blaster on ths computer......thats really weird :(

wheneve i connect to internet just after the connection is complete the CPU and memoru used goes to maximuf for a few seconds then every thig back to normal and after few randsom time period Copy / paste dies........and i checked no new process/program is started during that perod...maybe it's some existing process or some process that is named similar to the legit proceses........it's making me crazy now.

I would post a hyjackThis log shortly maybe anybody can find any thign in it .

Looking forward to it anybody any Ideas

--Good Luck --

OK, here's something to try:

http://www.duxcw.com/faq/win/xp/clip.htm

Follow the instructions for activating the clipboard viewer in Win2000/XP

I am curious to know if the copy function fails or the paste function. If copy works, then there will be data in the clipboard.

Just trying to narrow it down a bit :)

Hi Nihil,

It's the Copy Function ..............:(

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Try manually entering the link for one of the hyperlinks that will not work..........

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By manually entering they work.....................it acts exaclty like a pop-up blocker..............what i have noticed they are those Hyperlinks that are programmed to open in a new window...........and even Right click and open in a new window command dosen't do a thing ..............and rest of the Hyperlinks work just fine

and no i don't have a Pop-up-Blocker double checked just in case :rolleyes:

--Good Luck--

Hi SwordFish,

Try this tool and see if it does anything:

http://www.sarc.com/avcenter/venc/da...oval.tool.html

then http://registryrepair.1found.com/

There are some more here:

http://www.handyarchive.com/free/registry-repair/

Be sure to back up the Registry before you do anything with it :)

Hopefully that will eliminate the possibility of Blaster remnants, and anything weird in the registry.

You might like to get it to happen then run HijackThis and post the log?

Good Luck