Persistant Spyware

So I've come back home from college and the family computer is INFESTED with spyware. Now usually I wouldn't care, I built my own computer a few months ago and its running smoothly. But now SBC Yahoo has made it rather difficult to use a router with their DSL service so my only outlet to the internet is through my family's computer. I could just hook up my computer to the internet but I don't want to risk my computer's health, my family is the type to click those goofy ads and I don't want the hassle of cleaning the computer everyday. So anyways, I looked and found that the computer had wintoolsa the works on there. So I'm thinking "no biggie", I'll just install the new spybot and the new AVG and it'll be done. I eventually used a combination of KillBox, HiJackThis, and LSPfix. Spybot was absoulutely useless. But I still have some shady processes on the computer such as:

tbpssvc.exe
spoolsv.exe
packethsvc.exe
wmiprvse.exe
userinit.exe
fxssvc.exe

now I realize that wmiprvse, userinit, and fxssvc are potentially legit processes but I don't understand why they would all of a sudden "turn on". These processes were not active last time I checked. I would appreciate it if someone would take a look at my HijackThis log and tell me if anything looks shady and what to do. This has gotten a little more in depth than what I'm used to dealing with.

Logfile of HijackThis v1.97.7
Scan saved at 2:18:37 PM, on 12/23/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
F:\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50141
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
O2 - BHO: (no name) - {1EA46121-BC32-78EA-8476-64550A81736B} - C:\WINDOWS\System32\qqrrv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - C:\Program Files\IEMenuExtension\tbextn.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM (HKLM)
O9 - Extra button: Real.com (HKLM)
O9 - Extra button: Messenger (HKLM)
O9 - Extra 'Tools' menuitem: Windows Messenger (HKLM)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt1_x.cab
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...3a4ca9d760ebbd
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} (Shockwave ActiveX Control) - http://download.macromedia.com/pub/s...irector/sw.cab
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://download.yahoo.com/dl/installs/yinst0309.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/ga...mmon/ieell.cab
O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/downlo...22/wmv9VCM.CAB
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} - http://v4.windowsupdate.microsoft.co...924.8587268519
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expre...iewerSetup.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://download.macromedia.com/pub/s...sh/swflash.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{829F502E-12E6-465A-AF1D-4F539CE36922}: NameServer = 204.60.203.179 66.73.20.40

thanks in advance

greeting's

first thing you should do is to update your Hijackthis to the latest version it is (v1.99.0.)
(http://www.hijackthis.de/downloads/hijackthis_199.zip)

After you update your version scan again and copy past the log here : http://www.hijackthis.de/index.php it will give analysis of your log (you can also past it here)

Next try running all the anti-spyware tool's like (spy-bot, ad-aware) in SAFE MODE.
All your anti-spyware tool's should be of latest version and with latest definition.
clear your TEMP directort and also clear all but most recent restore point.

you can also use features like immunise and host file entries in spy-bot to improve your protection.
I also recommend you donwloading and installing
spywareblaster from : www.javacoolsoftware.com/spywareblaster.htm
and
spywareguard from :www.javacoolsoftware.com/spywareguard.htm

Hope this help's.

my opinion is simple. If you run a program such as EndItAll2 and it kills those processes than they arn't needed. Of course you would need to weed out processes like virus scan and such but the program has the ability to do that. It basically comes up with all processes that are required for your OS to run. Pretty nifty tool.

If it kills those processes, than I find out what they belong to, and kill that.

I notice that you have 2 antivirus prgrams running at the same time - symantecs and AVG. This could be causing some conflicts. I would suggest dissabling on or the other and only run one at a time.

If you want to check up on what ever virus engine you are running, then use an online scan like 'Housecall' from Trend. http://housecall.trendmicro.com/hous...start_corp.asp

Quote:

---

Originally posted here by ByTeWrangler

After you update your version scan again and copy past the log here : http://www.hijackthis.de/index.php it will give analysis of your log (you can also past it here)

---

Please use extreme caution when relying on this tool.

It has been known to tell people to "fix" things they actually need while missing the malware they want to remove. If you have any doubt about what it's telling you please post your log here and wait for someone with some experience to assist you.

Another thing, the TBPS.exe is the executable for the WebSearch toolbar, and that is something you will want to get rid of. First, right-click My Computer, Properties, System Restore, and turn off system restore. Then, try to remove WebSearch from Control Panel/Add-Remove Programs. This might not work, but it is worth a shot. Next, try the same thing, but from a Safe Mode with Networking boot. Once you get it out, you can turn System Restore back on.

As Moxnix said, not a good idea to try to run two AV's at the same time.

Hi there,

1. Spoolsv.exe is the Windows spooler, this is a genuine Windows process, although there are malware versions of this one too.

2. packethsvc.exe is a process installed by Compuserve

3. wmiprvse.exe is a Windows Instrumentation process, also genuine

4. fxssvc.exe is from the Microsoft Fax.

5. userinit.exe is normally also a genuine process

Grtz,

yea def turn off system restore before doing any repair, remove any crap you can from the add/remove programs that you dont want, then start in safe mode with networking support so you can update definitions for removers, i use spybot, ad-aware, giant antispyware, and websweeper, if you remove everything and restart and still get more persistant stuff google searches for removers for that kind of spy ware, if you are gonna get rid of norton make sure you get their removal tool off of their website. after you are disinfected then turn back on system restore, also some helpful ideas for future use, in ad-ware options use the custom scan and go to safety options, turn on to read only host files, also giant spyware and websweeper by webroot have active monitoring kind of like antivirus but for spyware, alerts you of activity, keep in mind that when you install stuff it may still alert you of legit stuff like if you change your homepage, plus i use a different browser, ive been using mozilla firefox and have been spyware free, spybot has a free monitor thats called tea timer that comes as an option when you install spybot. good luck
-incideagent

A little note about determined Spyware.

There is one spyware called VX2 that is also difficult to remove. It seems that even after removal it'll replicate itself back on.
Ad-aware has a tool to remove it for good, but it's a seperate download (VX2 Plug-in) Available on their site.

Hey Hey,

I have seen userinit.exe as a virus in the past.... It was one of the SpyBot/SDBot/RBot variants.

What you may want to try is the TrendMicro System Cleaner.... It works amazingly well against those types of problems.

Sysclean.com
Latest pattern file

Just unzip lpt$319 from lpt319.zip and put it in the same directory as sysclean.com. Run sysclean.com and you're off to the races. As somone else has pointed out... A lot of those services are standard windows services. If you don't have a good handle on the services and what should/shouldn't be running you may want to consider using someone elses startup list. The Sysinfo.org Startuplist is one that we use quite frequently.

Anyways...

Happy Holidays... and Peace,
HT

Good point HTRegz.

I like to use google for researching the processes, it usually finds the processes on liutilities.com or so.... Google roxx!

Grtz,

hey, thanks for the info. the new HijackThis that I downloaded doesn't work with the computer. Windows gives it an error message and closes it.

*EDIT*

I found the reason for it

NOTE: Systems infected with the 'Ms4Hd' rootkit parasite will experience crashes in HijackThis 1.99.x since this parasite deliberately crashes programs that try to detect it. For such cases, a copy of HijackThis 1.98.2 will always be available

so now theres a rootkit on this comp too. I'm gonna scan with 1.98.2 and post.

heres the HijackThis 1.98.2 log.



Logfile of HijackThis v1.98.2
Scan saved at 4:05:35 PM, on 12/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Toolbar\TBPS.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50141
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O2 - BHO: (no name) - {1EA46121-BC32-78EA-8476-64550A81736B} - C:\WINDOWS\System32\qqrrv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - C:\Program Files\IEMenuExtension\tbextn.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt1_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...3a4ca9d760ebbd
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/ga...mmon/ieell.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx
O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expre...iewerSetup.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{829F502E-12E6-465A-AF1D-4F539CE36922}: NameServer = 204.60.203.179 66.73.20.40
O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll


I have the google toolbar but that isn't showing up on IE anymore for some reason. I'm ready to get rid of everything remotely suspicious so I'm willing to part with it.

Ok, based on my limited experience with hijack this, I'd say the first thing that has to go is the websearch.com entries. And the http://www.mt-download.com/MediaTicketsInstaller.cab doesn't look good but research that just in case. If it's bad and your sure its safe to delete then delete it.

I'd like to warn you though that I am in no way a hijack this expert and if you delete one thing that you shouldn't it could render your computer useless beyond repair. So I would wait for people like meeeee to give you advice.

Also, I to suggest you get rid of one AV, I suggest uninstalling symantec, just because I have had bad experiences in the past with it and have switched to Avast! and have been happy ever since:).

Hoped I helped a little...

Allright, got alot of stuff cleared up. Decided to go into safe mode and delete the more difficult files through command prompt. after I cleared some of it up I was able to use the new HijackThis, and then Spybot was finally able to get the rest. so heres the new log:

Logfile of HijackThis v1.99.0
Scan saved at 4:51:33 PM, on 12/24/2004
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\PackethSvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
O2 - BHO: (no name) - {1EA46121-BC32-78EA-8476-64550A81736B} - C:\WINDOWS\System32\qqrrv.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Yahoo! Poker - http://download.games.yahoo.com/game...ts/y/pt1_x.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/S...in/AvSniff.cab
O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - http://www.easports.com/downloads/ga...mmon/ieell.cab
O16 - DPF: {62475759-9E84-458E-A1AB-5D2C442ADFDE} - http://a1540.g.akamai.net/7/1540/52/...eInstaller.exe
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/S.../bin/cabsa.cab
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455} (ExentInf Class) - http://us.games2.yimg.com/download.g...tl_0_0_0_1.ocx
O16 - DPF: {A662DA7E-CCB7-4743-B71A-D817F6D575DF} (Autodesk DWF Viewer Control) - http://www.autodesk.com/global/expre...iewerSetup.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite...ITDetector.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{829F502E-12E6-465A-AF1D-4F539CE36922}: NameServer = 204.60.203.179 66.73.20.40
O23 - Service: AVG7 Alert Manager Server - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Virtual NIC Service - America Online, Inc. - C:\WINDOWS\System32\PackethSvc.exe

about that google toolbar... It hasn't been working and i tried re installing it but it still won't work. I figure its because I still have some of the hijacker toolbar in the system. Any idea how to fix that?

Boot into Safe Mode and then kill the following lines in Hijack This (more instructions at the bottom):

C:\PROGRA~1\Toolbar\TBPS.exe
C:\PROGRA~1\Toolbar\PIB.exe
C:\PROGRA~1\Toolbar\TBPSSvc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.websearch.com/ie.aspx?tb_id=50141

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.websearch.com/ie.aspx?tb_id=50141

O2 - BHO: (no name) - {1EA46121-BC32-78EA-8476-64550A81736B} - C:\WINDOWS\System32\qqrrv.dll

O2 - BHO: (no name) - {87766247-311C-43B4-8499-3D5FEC94A183} - C:\PROGRA~1\COMMON~1\WinTools\WToolsB.dll (file missing)
O2 - BHO: (no name) - {8952A998-1E7E-4716-B23D-3DBE03910972} - C:\PROGRA~1\Toolbar\toolbar.dll
O3 - Toolbar: &Search Toolbar - {339BB23F-A864-48C0-A59F-29EA915965EC} - C:\PROGRA~1\Toolbar\toolbar.dll

O3 - Toolbar: IEMenuExtension toolbar - {6b95678d-30a4-4ff8-a72f-4208340c1f7f} - C:\Program Files\IEMenuExtension\tbextn.dll

O4 - HKLM\..\Run: [TBPS] C:\PROGRA~1\Toolbar\TBPS.exe

O16 - DPF: {15AD4789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://public.windupdates.com/get_fi...3a4ca9d760ebbd

O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab

O16 - DPF: {31B7EB4E-8B4B-11D1-A789-00A0CC6651A8} (Cult3D ActiveX Player) - http://www.cult3d.com/download/cult.cab
O16 - DPF: {33288993-5664-11D4-8B5B-00D0B73B3518} (ell Class) - [url]

O16 - DPF: {79849612-A98F-45B8-95E9-4D13C7B6B35C} (Loader2 Control) - http://static.topconverting.com/activex/loader2.ocx

O16 - DPF: {9EB320CE-BE1D-4304-A081-4B4665414BEF} - http://www.mt-download.com/MediaTicketsInstaller.cab

O17 - HKLM\System\CCS\Services\Tcpip\..\{829F502E-12E6-465A-AF1D-4F539CE36922}: NameServer = 204.60.203.179 66.73.20.40

O18 - Protocol: tpro - {FF76A5DA-6158-4439-99FF-EDC1B3FE100C} - C:\PROGRA~1\Toolbar\toolbar.dll

Then, delete the following folders:
C:\Program Files\Toolbar
C:\Program Files\Common Files\WinTools (and any folders with a variation of the WinTools name)

Delete these files:
C:\WINDOWS\System32\qqrrv.dll (I'm 99.9% sure this is a virus, worm, or trojan, you may want to scan it first. When a file doesn't show ANY results on a Google search, I get REALLY suspicious.)
C:\Program Files\IEMenuExtension\tbextn.dll


That should get you pretty well cleaned up. I've seen IBIS before (the WinTools and Toolbar folders) and they can be a real pain to get rid of unless you do it in safe mode.

Then go ahead and run your antivirus and spyware programs while in safe mode to get any other little boogers. You might also want to download a trial of TDS-3 from www.diamondcs.com.au and update it to scan your computer as well. It's pretty good at getting rid of Trojans. If you've got that much spyware, you've probably got all sorts of nasties.

Also ClamWin (www.clamwin.com) is a free antivirus and might be good to run just to doublecheck your other antivirus. I have it loaded along with Symantec on my comp, and they seem to play nice with each other. You can have more than one antivirus program on a system, just as long as you don't have more than one of them trying to do Real-Time protection. Then they start trying to beat each other up.

I hope this helps. Post your new HJT log once you do the cleanup.

O17 - HKLM\System\CCS\Services\Tcpip\..\{829F502E-12E6-465A-AF1D-4F539CE36922}: NameServer = 204.60.203.179 66.73.20.40

This is your DNS server. Leave it alone!!

Also, fix these with HJT:

Quote:

---

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchAssistant = ,
R1 - HKCU\Software\Microsoft\Internet Explorer,CustomizeSearch = ,
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = about :blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about :blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about :blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKLM\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about :blank

---