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First, check your Internet Explorer settings to make sure that they are configured correctly for the environment.
1. In Internet Explorer click "Tools," and then click "Internet Options."
2. Click "Security."
3. Click "Custom Level."
4. Make sure that "File Download" is enabled.
5. Make sure that "Run Active X controls and plug-ins" is enabled.
6. Make sure that "Active Scripting" is enabled.
7. Set your Java Permissions to "Medium safety."
8. Make sure that "Launching applications and files in an IFRAME" is enabled.
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Make sure you have disabled any ad removal programs, Web accelerators, and anti-virus programs prior to accessing Windows Update. These can cause script errors.
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If the steps above do not resolve this issue you can try the following:
1. Open Internet Explorer, click "Tools," and then click "Internet Options."
2. Click "Connections."
3. Click "LAN Settings."
4. Delete anything in the Automatic Configure text box and clear the "Use automatic configuration script" check box.
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If none of the above resolves this issue you can attempt to resolve it by registering the
following DLLs using the instructions below:
1. Click "Start," and then click "Run."
2. Type "regsvr32 c:\windows\system\vbscript.dll" (without the quotes). Press Enter.
3. Then type "regsvr32 c:\windows\system\mshtml.dll" (without the quotes). Press Enter.
4. Then type "regsvr32 c:\windows\system\msjava.dll" (without the quotes). Press Enter.
5. Then type "regsvr32 c:\windows\system\jscript.dll" (without the quotes). Press Enter.
6. Then type "regsvr32 c:\windows\system\msxml.dll" (without the quotes). Press Enter.
7. Then type "regsvr32 c:\windows\system\actxprxy.dll" (without the quotes). Press Enter.
8. Then type "regsvr32 c:\windows\system\shdocvw.dll" (without the quotes). Press Enter.
NOTE: The instructions above assume you are running Windows 98 or Windows ME. For Windows 2000 or Windows NT4, change "windows\system" to "winnt\system32." For Windows XP, if you upgraded from Windows NT 4 or Windows 2000 change "windows\system" to "winnt\system32." Change "windows\system" to "windows\system32" if you installed Windows XP using another method. If your operating system is installed on a drive other than "C," change the drive letter in the instructions above to reference your system drive.
Once you have completed the above procedures, please restart your computer and access the
Windows Update site.
http://v4.windowsupdate.microsoft.co...ndows%20Update
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