Sig in Outlook 2000

Ok, I've got a client who needs help editing his signature for emails in Outlook 2000. He already has an existing signature in use, so I thought it would be a simple matter of going into options, into the Signature Picker, and editing the sig.

Nope.

Ok, check out the attachment first. Should look familiar -- It's the menu you usually go into to edit your Outlook signature, right?

Ok, strange thing is in this case that that little "Signature Picker" button is greyed out and inactive. You can click it all day long, but nothing happens.

So if you can't access the menu to edit your signature...um...how do you edit your signature??

Could it be a Domain Policy issue?

You'll see that a lot with supposedly configurable things that the policy has disabled.

Where in the world would I find that kind of setting in AD though? Would it be something like a Power Users issue vs. users with standard restrictions?

I'd look under the User Policy in the components(?)... section... I know where I mean... I can't remember the title of the section... You might, depending on how your AD is, find a section there for Outlook..

Hi


A couple of things you can do..

1. Get the latest updates for MS
2. Is he using MS Word 2000, and is it the editor for MS Outlook
3. The repair function (in help=Detect and Repair)
4. Try switching the format from HTML to rich, press apply then change it back to HTML...

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When you have Word as the e-mail editor you must have a default signature configured or you won't be able to select another signature while composing the mail. To select another signature right click on the left side of the signature and a list of available signatures will pop-up. If you don't want a default signature you can easily workaround this by configuring an empty signature (just containing spaces or Enters or a single dot) as the default signature. This will still enable the right click menu so you can choose a signature when you want to.

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Howtooutlook

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Rich Text Format (RTF) A Microsoft format that supports text formatting, bullets, and alignment. You can also use signatures with Outlook Rich Text. (If you're using Microsoft Word as your e-mail editor, you must create the signature in Word.) Outlook Rich Text can be read only by Microsoft Exchange Client versions 4.0 and 5.0, Outlook 97, Outlook 98, and Outlook 2000. (Outlook Express cannot read RTF). In addition to messages, Outlook meeting requests and task requests are sent in RTF format, too.

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MS Office

Luck.... ;)

Don't you just mark (by clicking in the circle provided) the "Use this existing signature as a template" to access the previous signatures? After marking the circle you should be able to access the signatures using the dropdown arrow.

Outlook 2000 Tips and Tricks

Well, finally got the issue taken care of. Oddly enough, he just changed his compose settings from HTML to plain text, and that enabled the signature picker button. So then he was able to recreate his signature and all is well. Go figure.

And now he has a new and equally obscure question! Yay!

When he used to use Outlook Express, it would autocomplete the To: field as he typed it. Now that he's using Outlook, that no longer happens. Why he cares is beyond me, but now I'm supposed to find out why it won't autocomplete. Anyone know off the top of their heads?

AFAIK....If this is a new profile

He has to send some emails to those people first????

Then it will start to autocomplete

You can check his settings in Tools>options>Preferences>Email Options>Advanced settings

at the bottom of that tab...should have your settings

Outlook 2003

MLF

How about in Outlook 2000? Evidently it's not configured exactly the same. He couldn't find that option in the same place on his like it was in mine (I use 2002).

Ok, so he called back with yet another obscure and insignificant question that he wants me to find out for him anyway. When he replies to a message, it does not include his signature, and he wants it to include his signature.

Ugh. Ya know, I've got much bigger issues to work on than making this guy's emails look EXACTLY like he wants them to.

Hi

It could be a couple of things, in Outlook Express, as long as you had made up contacts, when typing in the name of the email, it would draw the name from the contacts list, so in effect autocompleting.

MS Outlook may have the same function, but could be interfered with, if there are more then one address book to pull info from, (exchange server, contacts,office listing etc.).

Check under services to see what are set up in the profile for address books.

All of this is in the help files............

:rolleyes:
MLF

I'm pretty sure the "add sig to replies" issue is unresolvable... I remember seeing that option somewhere in some mail client once but ut wasn't Outlook and I have never seen it in Outlook IIRC.

Outllook 2003

Options>Mail format>signatures>replies

Teach your users how to use the help files within the apps they run....

I finally got tired of reading them to users over the phone...now I walk up to their desk and say Click on help...type your issue...voila

I do realize most cant comprehend though :eek:

MLF

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I do realize most cant comprehend though

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*reeling from the obvious slap in the face Angelic and I just got*

Thanks Honey.... :p

Tiger\Angelic

I apologize...that was not directed at you :(

Just having a pissy day

MLF

Madam LeFay....

You assume I RTFM... ever.... That's boring... Then you know what to expect... :D

I don't ask for directions either.... It's called the "scenic route"... ;)

No offense was taken my dear... Relax... Drink wine...

On this site I support 3 versions of outlook....not including office amongst other software. Every site has something I havent seen before...

and every version...they move sh1t around...just to keep us on our toes

Help files are my saviour..... ;)

As for manuals..........I read them..........thats how I got into IT...I think its the geekiness in me...all new gadgets etc...even vehicles...I read the manual...always have.

ummmmm........wine..........

must have wine..........

MLF