**Urgent** DVD combo help

Greeting's

Forgive me if I have provided insufficient information but I have absolutely *NO* knowledge about hardware. This problem is extremely important as I have to submit a report by tomorrow afternoon.

I got a DVD by mail with some data on it. When i insert it into my drive the drive light flashes and then there is write activity on the hard-disk this goes on for hours and hours without any result. If I try to open my computer is doesn't or even If I try to open the DVD drive through run or cmd it doesn't. I disabled norton but it doesn't seem to help. I took the DVD to my friends place some time back and it worked flawlessly. :(

There are no stores open so I can buy blank cd's and get them burned at my friends house (its 12 here). I have no idea what to do all normal CD's and CD-RW work properly. I have a dell PC and I had same problem in the past where the guy made me delete some data in 2 reg keys but I don't remember. I donut have a 24*7 help contract so I cant call them till 9 tomorrow. I really need help guys.

I have Nero so I ran its info tool and here is some info :

Quote:

Nero InfoTool 4.00

Drive Information
------------------
Drive : HL-DT-ST RW/DVD GCC-4481B
Type : Combo Drive
Firmware Version : C103
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : H.L.D.S.2003/12/11
Drive Letter : H:\
Location : 0:0
Mechanism : Tray
Read Speed : 9 X
Write Speed : 48 , 40 , 32 , 24 , 16 , 8 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 5
Changes User : 4
Changes Vendor : 4

Interface Information
---------------------
Adapter 1
---------
Description : Primary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: HL-DT-ST RW/DVD GCC-4481B
Type : CD-Rom Drive
DMA : Off
Autorun : On

Adapter 2
---------
Description : Secondary IDE Channel

Driver
Description : System32\DRIVERS\atapi.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : IDE/ATAPI Port Driver

Attached Devices
Description : Master: SAMSUNG HD160JJ
Type : Disk Drive
DMA : On

Adapter 3
---------
Description : VAX347S SCSI Controller

Driver
Description : System32\Drivers\vax347s.sys
Company :
Version : 3.47.0.0 built by: WinDDK
Description : SCSI miniport

Attached Devices

Adapter 4
---------
Description : Intel(R) 82801EB USB Universal Host Controller - 24DE

Driver
Description : System32\DRIVERS\usbuhci.sys
Company : Microsoft Corporation
Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
Description : UHCI USB Miniport Driver

Attached Devices
Description : Generic USB SD Reader USB Device
Type : Disk Drive
Description : Generic USB CF Reader USB Device
Type : Disk Drive
Description : Generic USB SM Reader USB Device
Type : Disk Drive
Description : Generic USB MS Reader USB Device
Type : Disk Drive

ASPI Information
----------------
System ASPI : ASPI installation is corrupted

WNASPI32.DLL : 4.71 (0002) 45056 bytes July 17, 2002
ASPI32.SYS : 4.71 (0002) built by: WinDDK 16512 bytes July 17, 2002

Nero ASPI : ASPI is installed and working properly

wnaspi32.dll : 2.0.1.74 164112 bytes November 02, 2004

Now all I can see is that in the end ASPI is corrupt anyway to fix it EXCEPT RE-INSTALLING WINDOWS.

Plz guys I really need help and fast. Thank's to everyone

I really don't have any idea why it would do that. If it's the exact same DVD you took to your friends computer and it worked fine then its obviously not the DVD unless you have scratched it or something since then. And Nero says you have DVD-read capabilities, but not Dual layer. Are you sure the DVD isn't dual layer?

Do other DVD's work in the drive?

And you say you have tried just typing "H://" in the run line?

Does My computer pop up fine when the DVD isn't in there?

Maybe try opening Windows explorer by right clicking Start and going to Explore.

I don't know. Weird.

Some DVD Drives just dont like certain Discs. There may be nothing physically wrong with the disc and it could work in anyother drive you try but your drive will just not read it. Its quite a common thing!

The usual is to see if you can copy it then burn it to another disc - but it looks like you only have a CD re-writer and a DVD-ROM.

Have you tried the obvious like cleaning the laser etc?

Greeting's

Thank you for your reaply anyway...

I did some google and found this page..

http://www.ncf.carleton.ca/~aa571/aspi.htm

Although it has everything about ASPI drivers it did not solve my problem... can anyone plz help me. I updated my drivers and did almost everything mentioned on that site. I even edited the reg key where Start key had value 2

Any idea's or do I have to reinstall windows ??? (plz dont let it be a re-install) :(

If it plays other DVD;s fine, it is absolutley nothing to do with your configuration, I would bet all on it just being an incompatible disc!

As a last resort you may try updating your firmware on your drive - but dont hold out too much hope!

Greeting's

Yes I did clean the drive. Here is the some more information that might help from the nero infotool

Quote:

Drive Information
------------------
Drive : HL-DT-ST RW/DVD GCC-4481B
Type : Combo Drive
Firmware Version : C103
Buffer Size : 2 MB
Date : ?
Serial Number
Vendor Specific : H.L.D.S.2003/12/11
Drive Letter : H:\
Location : 0:0
Mechanism : Tray
Read Speed : 48 X
Write Speed : 48 , 40 , 32 , 24 , 16 , 10 , 8 , 4 X

Read CD Text : Yes
Return C2 Pointers : Yes
Read CD-R : Yes
Read CD-RW : Yes
Read DVD-ROM : Yes
Read DVD-RAM : No
Read DVD-R : Yes
Read DVD-RW : Yes
Read DVD-R DL : No
Read DVD+R : Yes
Read DVD+RW : Yes
Read DVD+R DL : No
Read BD-ROM : No
Read BD-R : No
Read BD-RE : No
Read HD DVD-ROM : No
Read HD DVD-R : No
Read HD DVD-RW : No
Read HD-BURN : No
Read Digital Audio : Yes
Read CD+G : No
Read VideoCD : Yes

Write CD-R : Yes
Write CD-RW : Yes
Write DVD-R : No
Write DVD-RW : No
Write DVD-R DL : No
Write DVD+R : No
Write DVD+RW : No
Write DVD+R DL : No
Write DVD-RAM : No
Write BD-R : No
Write BD-RE : No
Write HD DVD-R : No
Write HD DVD-RW : No
Write HD-BURN-R : No
Write HD-BURN-RW : No
Buffer Underrun Protection : Yes
Mount Rainier : No
SolidBurn : No
Modes : Packet, TAO, DAO, SAO, RAW SAO, RAW SAO 16, RAW SAO 96, RAW DAO 16, RAW DAO 96

Region Protection Control : RPC II
Region : 5
Changes User : 4
Changes Vendor : 4

Like I said before I had the exact same problem with almost all types of DVD's and the tech support guy made me delete to reg keys ( I think they were some upper limit and lower limit) and it worked for few days then I had to re-install windows and it worked fine.

Anyway I have installed the version 4.71 and rebooted my computer atleast 3 times but the same problem. The file with the utility says that ASPI drives work properly but a indipendent utility check from adaptech says its not properl installed ::

Quote:

LOG0143: *****************************************************************
LOG0144: Starting ASPICHK(2) installer on Tue Mar 28 02:05:30 2006
ASPICHK0438: OS = Windows NT (5.01.2600)
UPGRADE1004: c:\windows\system32\wnaspi32.dll dated 07/17/2002 03:50:56, 45056 bytes.
UPGRADE1062: c:\windows\system32\wnaspi32.dll version 4.71.2.0
UPGRADE1004: c:\windows\system\winaspi.dll dated 07/17/2002 10:52:26, 5600 bytes.
UPGRADE1062: c:\windows\system\winaspi.dll version 4.6.0.1021
UPGRADE1004: c:\windows\system32\drivers\aspi32.sys dated 07/17/2002 03:23:02, 16877 bytes.
UPGRADE1062: c:\windows\system32\drivers\aspi32.sys version 4.71.2.0
UPGRADE1004: c:\windows\system\wowpost.exe dated 07/17/2002 10:52:34, 4672 bytes.
UPGRADE1062: c:\windows\system\wowpost.exe version 4.6.0.1021
ASPICHK0522: Inconsistent version numbers among components
ASPICHK0592: ASPI installation has problems
LOG0218: Closing installer log on Tue Mar 28 02:05:30 2006
LOG0219: *****************************************************************

Greeting's

I think the problem is the version of files. If you see the log right above this post you'll notice some are 4.6 and some 4.7. Should I delete all the files listed above and reinstall the drivers ?

Hey, sorry didnt realise you are having problems with ALL dvds!

Yes, looking at your config about there is a few "old" drivers there. If you have a windows CD - try deleting them all from the device manager, then restart your PC - windows should install the default ones for you. Try them out - if they dont work try and get an updated version!

Greeting's

Nokia thanks man. i have already deleted some of the file except one which is locked by some process but I have set the delete flag for reboot... Hope it works out or no gift for my love and maybe a new job hunt (crap I only have 2 months holiday left before college starts again).

Anyway just for the information I called up one more guy who is working on this same report and he said only 4 (incl. me) are working on it (out of 26) and the one with the best report gets huge cash bonus and maybe a promotion.

anyway may be i'm out. CRAP :(

Wow, good luck man!

If you cant delete that file that is in use - try safe mode!

Let us know how it goes! Good luck!

not sure how sensative your info on that dvd is but you can try going to a public library and using thier computers. Then you can burn the info from the dvd onto a normal cd work on it at home, then retransfer back to dvd at the library again.

Greeting's

Thanks man but its 3 in the morning (night) here i dont think any library would be open and public library here dont have any pc's anyway. Information is sensative hence i didnt even let my friend read it. I just wanted to see if the DVD is bad. The DVD came by mail (from different state) so there is no was I can ask for CD's to sent to me.

Anyway I doesnt matter I think i'll give up. It wasnt much about the promotion or the bonus but now I cant buy a good gift for my love. :(

Anyway thanks to everyone who helped.

Do you have a bootable DVD? if yes will the system boot from that disk.. YES.. continue on the Driver file issue.. NO.. forget it.. replace the DVD drive..

A comment earlier regrding dual layer support: That is ONLY to do with writting .. has nothing to do with read.. you will find all modern DVD readers ARE Dual layer..(you'll have **** of a time watching many dvd-movie disc's)

Sorry no other help.. that will get you going at this hour..

Greeting's

Currently I'm planning to re-install windows ( it has helped me get DVD working in the past and I think it might help now too..) anyway I have kept autopatcher on download and also made a folder for recovery...

I hope I can get everything done by 9 but i'm not sure it will work becasue I want to patch up first and then continue on my work.... I have SP2 on cd lets see if this work's... the other guy is still working which means it will atleast take 3 hours even if I give it my best that leave's1 and half hour for re-installation and patching... Here we go !!!!!!!

But as for now I'm going out on my bike........ nothing better then a ride near the sea at 04:30.

Thank you all and have a nice day.

Quote:

Greater the difficulty, Sweeter the Victory