Blank page when click on a link

Hi guys,

i need some help here. Currently i'm using yahoo browser and internet explorer but yesterday both of my browser r having trouble.

When i try to click to a link, a new window will open but it produce a blank page. At first i thought that there might be a problem with the page but then when i try another website, the same problem occur. Everytime i click on a link that opens up a new window, it produce a blank page.

i tried reloading it many times but still blank page.
please help
Thank u very much!

DO a scan with ad-aware and MS antispyware or spybot s&d (just google them, theyre all free)...try firefox and see if the problem occurs (since its know to be less spyware affected (getfirefox.com)...and report back to us...

The computer may have lost it's connection to the net.
Does the page show an error message? Are you sure
it does this no matter what page you try to visit?

If it only does it on links that open a new window, your
javascript settings may be too strict. Have you played
with the security settings or installed a popup blocker
recently?
:cool:

Hi

After doing what ©opy®ight suggest, you should visit Spyware info merjin site and read his Highjack this tutorial and download the latest version, or go to this link http://www.antionline.com/showthread...hreadid=265440

Luck..

Is it still happening?

Have you tried right mouse clicking and selecting "open in new window"?

:)

©opy®ight - when i used mozilla i can open a link in a new window but still it will produce a blank page when i use internet explorer or yahoo browser. do you know what's the problem? i done all the scanning using spybot but problem still occur.

rcgreen and nihil - when i open in a new window it produce blank page BUT if i open it in a new tab the page contents appear. Again when i use mozilla foxfire there is no problem opening a link in a new window. any idea what's the problem?

Hi,

It sounds like some sort of script handling problem, probably Java. You can get the latest version here:

http://www.java.com/en/download/index.jsp

You will need to review your IE settings (and Yahoo!?) to use Sun's Java.

Also go into <tools> and <security> in IE and set it to "medium" (don't forget to review your settings afterwards ;) )

Good luck

EDIT: I forgot to ask, are these ordinary web pages or ADOBE PDFs?

its ordinary web pages, for eg the link you gave me above. Normally if we click that link a new window will open and it will direct us to that page. But my internet explorer just produce a blank page.

i already have that version of java and did reset all the setting, but still no luck.

i'm very confuse, as why mozilla has no problem opening this link but IE has the problem.

Quote:

---

Originally posted here by nikyas
its ordinary web pages, for eg the link you gave me above. Normally if we click that link a new window will open and it will direct us to that page. But my internet explorer just produce a blank page.

i already have that version of java and did reset all the setting, but still no luck.

i'm very confuse, as why mozilla has no problem opening this link but IE has the problem.

---

Sounds to me that your IE browser has been highjacked and is being "redirected"...Home Page Highjackers

Read some of this....Beginners Guide, how to avoid Browser Highjacking .....

Also some malware will get into your HOSTS file and place redirects...
Clear Your HOSTS file

Luck

The reason I asked about Adobe is I came across a similar problem a while back caused by a corrupt update.

Are you running a pop-up blocker or advert blocker?

Have you updated IE recently?

I would try setting your IE security to "low" and try a trusted site, otherwise look at all the scripting options and set them to "prompt" and try a site that gives you the problem.

Otherwise you might have a corrupted IE? repair instructions are here:

http://support.microsoft.com/?kbid=318378

dalek I thought of that as well, but he says he gets a blank page, which is not what they normally do?

Try clearing out the cookies, cache and browser history, that sometimes works ;)

Okay

Is it strictly speaking a "blank page" or "about Blank" page, the first is easily fixed by setting a home page or choosing one of your favorites, the second one could very well be CWShredder How to Remove both can be confusing....

To set your home page go into internet options, it should show you a window where you can set your home page, and if you look there is one there that when set will open at about:blank (use Blank)(can cause confusion about highjackers) it will then load as about:blank in the URL and show a completely white page, but even so you should still be able to open from your favorites, if you can't this leads me to believe it's a redirect of some sort???

If you are able to use another browser then your internet settings seem okay, like nihil mentions go ahead and clear out your cache and cookies.


What version of IE are you using, do you have the latest security patches for it, you can go and download the newest IE7 Beta (it's beta so be wary)...and this may fix the problem...IE7 Beta Preview

Oh just had another thought...check your "proxy settings" sometimes when I don't want users to use IE, I will set a phony proxy address, and each time they try to access the internet, they get a blank page...go to options/connections/lan settings, and see if there is an IP in the proxy server settings.

i'm only using the pop-up blocker provided by IE.

i dont remember the last time i update hehe. do you guys have any link where i can download the upgrades?

i'm not sure where i can look all the scripting options. Can u guys teach me? sorry but i am totally a beginner!

dalek.

my home page is fine. It's just when i click a link from any homepage ( for eg. the link you gave me regarding IE7 Beta preview) a new window will pop up but it produce blank page, nothing written at all. I try to refresh it but still blank.

Plus the wierd thing is when i right click the link and click 'open in link a new tab' (using yahoo browser) instead of 'open link in a new window', the page load fine in the new tab.

You might try pressing the control key (Ctrl) before clicking on the link. If that works then it is the pop-up stopper.

To get to the settings in IE:

<tools>
<internet options>
<security>

:)

You might also try this:

http://www.techsupportforum.com/inte...ew-window.html

nihil

i tried it but no luck

i just discover new thing. when i try to click a link in my gmail account. its said that a pop up blocker prevent me from seeing this page. however when i closed all my pop up blocker, i still received this msg.

do i have a pop blocker that i dont realise??

weird huh? :confused:

Quote:

---

do i have a pop blocker that i dont realise??

---

It is possible, Windows XP SP2 ships with one that runs out of IE. If you have Yahoo! you probably have their toolbar added into IE..................it has a pop-up blocker, as does the MSN toolbar. You should only have one of them running at any one time.

Have you tried the IE repair function yet?

Try opening Gmail with Firefox, if you don't get the message that suggests that it is your Yahoo!/IE configuration. If you do, then you must have an AV or firewall that also is set to block pop-ups.

:)

Here is some info on Pop up Blockers in Yahoo/IE



Luck..

nihil,

i'm quite stuck when i tried to reinstall IE. i cant find the IsInstalled (REG_DWORD)

dalek

i have already switch off all the pop blocker, but still no luck

no problem opening link with firefox though

The sequence should be something like this:

<start>
<settings>
<control panel>
<add/remove programs>
<change or remove programs>
<Internet Explorer>

You should then select the "repair" option

;)

i cant find IE in the change pr remove programs

am i doing this right? i'm using windows XP

Try this tool:

http://windowsxp.mvps.org/IEFIX.htm

:)

nihil

it works!!!! Thank u so much!!!!!!
:D

i owe u one !

if anyone has the same problem just download the IEFIX tool

Hi nikyas

You are welcome my friend. Sorry it took so long, I had been hoping that it wasn't a registration type problem ;)

Unfortunately, your symptoms can have a variety of causes, and we found the right one just about last.

:)