Help... Hijack This Log

My brother and I have been trying to remove some pretty pesky adware from his laptop... we have run adaware and spybot sd in safe and normal mode. Altnet is still present and cannot be removed by either program. here is a hijack this log... any help would be appreciated.

Logfile of HijackThis v1.99.1
Scan saved at 2:08:22 PM, on 7/16/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\isnotify.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\WINDOWS\system32\ismon.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\Common Files\{84415EDE-05D7-1033-0629-040203200001}\Update.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Plaxo\2.8.1.2\PlaxoHelper.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wltrysvc.exe
C:\WINDOWS\System32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Lavasoft\Ad-Aware SE Personal\Ad-Aware.exe
C:\Program Files\Maxthon\Maxthon.exe
C:\Documents and Settings\Bosk\My Documents\My Downloads\hijackthis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
O2 - BHO: (no name) - AutorunsDisabled - (no file)
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - C:\WINDOWS\system32\ixt2.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: WTLHelper Object - {BD6CD737-34E1-4864-8697-83EC081F1989} - C:\WINDOWS\system32\nnnkj.dll (file missing)
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PlaxoUpdate] C:\Program Files\Plaxo\2.8.1.2\PlaxoHelper.exe -a
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [TClock.exe] C:\Program Files\TClock\tclock_install.exe
O4 - HKCU\..\Run: [4447f7a.exe] C:\Documents and Settings\Bosk\Local Settings\Application Data\4447f7a.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O8 - Extra context menu item: &Search - http://kl.bar.need2find.com/KL/menusearch.html?p=KL
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2\bin\npjpi142.dll
O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {08BEF711-06DA-48B2-9534-802ECAA2E4F9} (PlxInstall Class) - https://www.plaxo.com/down/latest/PlaxoInstall.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsof...?1124755635873
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsof...?1124755623094
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/40...02/Coupons.cab
O18 - Filter: text/html - {2AB289AE-4B90-4281-B2AE-1F4BB034B647} - C:\Program Files\RXToolBar\sfcont.dll
O20 - AppInit_DLLs: C:\WINDOWS\system32\ntvdm.dll
O20 - Winlogon Notify: AutorunsDisabled - C:\WINDOWS\
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winucv32 - C:\WINDOWS\SYSTEM32\winucv32.dll
O21 - SSODL: cinnamomum - {93ac7c30-3878-4eaa-9420-7977285df5b1} - C:\WINDOWS\system32\pmnqguh.dll (file missing)
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINDOWS\System32\wltrysvc.exe

thanks for your time

westin

Re: Help... Hijack This Log

Quote:

Originally posted here by westin
O2 - BHO: (no name) - {873eb32d-ae1a-4183-89bd-45a77f761be4} - C:\WINDOWS\system32\ixt2.dll

That doesn't look good.

Quote:

DEFINITION OF: IXT2.DLL

* Safety Rating: Known Spyware, do not run
* Spyware Family: Part of Spyware group - SpywareQuake
* Malware Form: EXPLOIT
* Additional Info: Bogus antispyware application
* Protection: Prevx1 will protect, disinfect, cleanup and remove IXT2.DLL
* Non Prevx Users: New users may cleanup and remove IXT2.DLL for free using the regular Prevx1 download
* First seen: Jun 16 2006 (GMT)
* Last seen: Jun 16 2006 (GMT)
* File Size: 11,264 bytes

more info

Quote:

C:\WINDOWS\system32\ishost.exe
C:\WINDOWS\system32\issearch.exe
C:\WINDOWS\system32\isnotify.exe

Those don't look good either: http://www.bleepingcomputer.com/star...exe-15062.html

ETA: After looking further, I see what I show above is the same as what the tree listed.

Just a few points:

1. I would certainly add A-Squared and EWIDO to your armoury. Several scanners are better than one or two.

2. If you are going to use HijackThis to remove something, it is better to boot into safe mode, as it will have more of a chance.

3. Spybot S&D should be started in "advanced mode" then if you look in the "tools" section you can check on BHOs and the like ;)

Short List:

ishost.exe is SpywareQuake. Among other things, it installs & deletes programs, Creates Run Registry Keys, runs other programs, communicates with web sites using http protocols, scans active processes & terminates them, and creates multiple copies of itself.

issearch is a component of SpywareQuake

isnotify.exe is also a component of SpywareQuake

ismon.exe is the payload dropper component of SpywareQuake.

update.exe is a known plymorphic file exploit trojan: W97M.Exe.Drop.Trojan

Plaxo*.* et al is known malware. It does pretty much the same stuff as SpywareQuake

wltrysve.exe is a related piece of malware that is used to invoke other covert processes and dll libraries.

winucv32.dll is a polymorphic file exploit dll library

pmnqguh.dll is also a polymorphic file exploit dll library

nmnkj.exe, 4447f7a.exe Not sure, but I'd wager that they are related to the polymorphic file exploit trojan.

Have you tried using Prevx1 ? As nihil said, multiple scanners are better than one. You can never have enough tools in your arsenal.

Also look into ParetoLogic's XoftSpy . The proggy is a little pricey (about $30.00 USD, but the scanner portion is free, fast, and very thorough. I use it for scanning, then use other tools for removal. Scan takes about 1/4 the time of SpyBot S&D.

Thanks alot for the quick replies and good advice...

we are currently running trendmicros spyware scan... it seems to have bogged down the computer quite a bit... but has found a ton of stuff... I did download prevx and will run that after we reboot... I have not tried Ewido... but I will definitely do that also... once again thanks alot for the tips and advice...

weston

Hey 576869746568617. I just ran that XoftspySE. Jive program man. Found stuff that adaware and my bellsouth scanner didnt. Thanks for the link man.

Altnet can be a pain.....

Try this (in Safe Mode): Right click the registry key of the offending key (Altnet) then

select "Permissions". In the "Advance Tab", select your User Account name

then check the box to replace owner. Click OK. Next, in the "Security"

tab, select your User Account name then select the box for full control.

Click OK. Try deleting the offending keys now and it should be gone.

Note: Prior doing the above, please back-up your registry.

or

Manually remove Altnet

To remove all that junk mentioned you will need to go here: Spywarequake removal

Try THIS link to look at your log.

Well, I think I have most of it off of there... I am still scanning in safe and normal mode, and sometimes catching a straggler... but I was wondering about something... my brother uses the Maxthon browser... is that a safer alternative to IE? I have noticed that MS's update page cannot tell that it is not IE... so I was wondering if it would help curb the spyware threat at all... I have been trying to talk him into using Firefox, but he for some reason thinks Maxthon is better. Anyone have any opinions about this? Don't say: have him switch to Linux... :) I have tried for years to convince him of that... :) it is a lost cause.

westin

Maxthon is based on the IE engine/core so I cannot see it as being any safer............it just has a few more "bells and whistles" AFAIK.

:)