perfnet error?

hi all,


people here must be feeling that i keep running into problems :p

anyway, this comp of mine (laptop gateway) is doing the automatic shutdown all by itself. i mean one moment everything is fine, next the fan goes full rpm and within a second or so shutsdown. i have been have been facing this since i upgraded from xp home to xp pro.
at first i thought that its some software problem. maybe some software i have loaded. but i have been having them for over a year now. no problems before.
a friend having same kind of problem (laptop dell) contacted the company, was told that its a inherent problem and its to do with heat and once the lapot gets a little old it starts to do that more.

i refuse to believe that.

secondly another computer(laptop compaq) does this exact same thing as one mentioned above.
i went into event log and saw against the times it shut down that there is a preculier error saying "perfnet"
now the compaq is beyond my reach so cant check that, dell i will check in the morning. this one i am posting a snapshot below.

googled it.. seems there are a lot of shutdowns happenings because of this file/dll.
and there is no cure.

how come it didnt happen with xp home installed

anybody have any info on it? there has to be a way around.

thanx for any suggestions

This may help:

http://technet2.microsoft.com/Window...23ca91033.mspx

I think it is a network monitoring/performance measurement tool. You wouldn't have a problem with XP Home? See if you can turn it off? otherwise you might try starting the networking service to fool it into keeping quiet ;)

Yes, I have heard that about Dell laptops as well, AFAIK it is true :(

cant seem to start it.

went to start>run>exctrlst-----says cant find it.

and yeah, i found this this morning.

it says "disable net and printers" but i use net and printers

and more i went through dr watson and it spitted out following through help and support

Quote:

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Product: Windows Operating System
Event ID: 2004
Source: PerfNet
Version: 5.2
Symbolic Name: PERFNET_UNABLE_OPEN_SERVER
Message: Unable to open the Server service. Server performance data will not be returned. The error code returned is in the first DWORD in the Data section.

Explanation
A performance monitoring program tried to open the performance counters for the Server service. The Server service could not respond to the request. The Server service is not running or is transitioning between starting and stopping or vice versa.


User Action
To determine whether the Server service is running, at the command prompt, type Net Statistics
A list of running services is displayed. If the Server service is not listed, at the command prompt, type Net Start Server

---

my server service is already started

You need to download it from here:
ftp://ftp.microsoft.com/reskit/win2000/exctrlst.zip

Quote:

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Performance Counter Errors: You may find that the default performance monitors that Windows 2000 runs give error messages in Event Viewer. By default Windows 2000 runs many performance monitors in the background, including disk, system and network performance. If you get any error messages relating to any of the performance counters such as perfmon, perfnet, perfdisk, perfctrs (including the common error: Unable to read IO control information from NBT device) you can manually disable the individual monitors using the programme exctrlst.exe, in the Windows 2000 Resource Kit. The file can be downloaded here. Simply run the programme, and uncheck the Performance Counters Enabled box against any counters you wish to disable.

---

http://web.ukonline.co.uk/cook/problems.htm

i have got the blue screen of "death"

here's what i did, downloaded the patch. the patch is ok, there is nothing wrong with the patch. havnt had the chance to install or run it. by that time it shut down twice.

by this time i was getting the sledge hammer ready.

then it shut down again. i restarted it and it went into this blue screen. :bawling:

i tried the setup cd

loaded everything,
went into recovery option, didnt see the "c" drive, only "d" drive (its a laptop, only one hhd)
went into fresh installation, copies everything then formats than restarts and goes into same screen mentioned above.
tried the slow format. goes all the way till 38% then stops. i let it try for half an hour before i forced shtdown and restarted, goes into the same blue screen.

doesnt start in safe mode
doesnt start in command promt
doesnt start in last known good configuration


once i got this message saying hardware profile has changed and press "L" to load, then press "D" to load the last good profile. and does nothing more

Try scanning the disk with the recovery cd.

i bought me one of those hhd adapters.

tonight's project-
hook up hhd with the adapter and format into ntfs then chkdsk. then try and load windows, hoping it works
pcworld people said the hhd has gone kaput and wanted me to buy 90 pounds new one.

i want to experiment on this before to see if i can save it.

somebody told me that if i am able to find some bad sectors, i can isolate them using linux, then switch back to windows. i dont know if thats possible.

the recovery disk is in america, getting posted this very minute. till then dont have the option to use it

If you get the diagnostics tool from the HDD manufacturer, this should check the drive and isolate any bad sectors. There is no need to use Linux.

Quote:

---

pcworld people said the hhd has gone kaput and wanted me to buy 90 pounds new one.

---

PC World? :rofl: since when have they ever employed anyone who knew Jack Schitt about computers? Spotty face and an ill fitting Burtons' suit seems to be the qualification requirement :D

You could try slaving the drive on another computer and then run disk check on it.

muert0 am trying to slave it. will post here to let you know what happened

nihil got the tool from gateway. will run it tonight. they said that it writes zeros on the hhd. if there is any error then the hhd is knackered

You should also try the HDD manufacturer's site for their tool, and check out what warranty they give. It would not be the first time I have found a drive with a three year manufacturer's warranty in a PC that only had a one year warranty ;)

I believe that the Gateway tool can be used to just do an analysis. It will only attempt write tests and overwrite with zeros if you tell it to.

all right,

i managed to get the windows up and working

"IN YOUR FACE PCWORLD"

"WHOS YOUR DADDY"

used this tool from seagate.

now for the results,

it did find a lot of errors in the hhd. i mean a lot of them....

ran the scan disk, surprisingly it ran with the windows running. usually it asks for a restart and then runs. it went all the way till phase 4, never had seen it go past phase 2 before. it gets stuck in the middle of phase 4. guess its trying to repair or do something there. but still gets stuck.

still trying to isolate/ repair the bad sectors

any tools, anybody?

got loads of info from the antionline archives on how to deal with bad sectors

they suggest a couple of things

try.....

windoctor
hhd regenerator

anybody tried them?

Personally, I'd look into finding a cheap replacement HDD and save what I wanted off of the old one before it bit the dust.

full back up already taken.

its all coming clear to me now

windows+bad sectors=shutdown+total loss of data

gateway people told me to run "format C: \s\c" saying that it will format everything again and put the bad sectors in one corner. thus preventing windows to write on it.

this command line was not there in the archives (can help in the future)

Hi there bagggi , I did suggest that the HDD manufacturer's tools are frequently the best option?

Have you checked the HDD manufacturer's warranty? I have had at least a dozen cases of the HDD still being under warranty when the PC was not ;)

As you are in the UK, please remember that it is frequently cheaper to use "Special Delivery" than "Insured Post" as SD has an automatic insurance up to £150..............I come from Yorkshire, so if I can save the price of a pint of beer, I will.

Now, to your question: HDD Regenerator is good software and works pretty well. It is rather expensive and really is only justifiable for people such as myself, who do this sort of thing fairly frequently.

It takes a long time to run, but uses complex algorithms to correct "magnetic write errors" which a lot of software would incorrectly identify as physical damage. It is my favourite tool if the HDD problems have come after a thunderstorm, power out, spike or brownout............what I generically refer to as "electronic events". They frequently cause crap to be written to the HDD, which is then misinterpreted as physical damage.

If your drive actually does have physical problems then the only solution is to replace it; as this sort of thing is just going to keep repeating itself. :(

Cheers,