Printable View
I'm having problems connectingn to world of warcraft, i'm behind a school firewall and we use symantec, this came right out of the blue, was working fine last semester but now it gets stuck at theh success screen, not sure if ne of u r familiar with the game but help would be greatly appreciated. I've asked our admin and he doesn't seem no know anything or just doesn't care. Let me know, ya i mean u nihil :)
Well, as I have been named I suppose I ought to respond?
I must admit to knowing very little about WOW, but I think that this problem is related to all popular online games, rather than a specific one? Symantec will be using a whitelist/blacklist, and detects WOW as an online game so it blocks it.
As you have spoken to your admin, I suppose that there is no objection to this sort of activity outside of class times?
The problem is that most of these security suites see things purely as black and white, so they just allow or block sites all of the time.
Now, the admin could add WOW to the whitelist, but if anyone gets caught playing it during class time he/she is out of a job. Do you trust your fellow students?............. because I don't :D
The solution would be to use your preferred search engine (Google?) and look for "public proxy servers". The idea is that you use the proxy to connect to the game.
Please ask your admin before you do this.
I will warn you that these proxies are generally not that fast, so you will probably have to search around for one that works reasonably for you.
Once again make sure that you ask first.
:)
the HTTP servers are very slow.
Unblock ports 6000-8000 locally and ask your admins to do the same (as far as port forwarding goes).
K
I didn't clarify, I'm not playing at school, I'm playing on school network in my dorm. But thanks, I'll check those ideas.
Yes, I appreciate that you are not doing anything "wrong" as such. It is like I said, the security suite will work all day and night................... that is OK during class time but seems excessive outside of that.
I don't know hoiw the Norton security suite works, perhaps it is possible to have it turn off after 18.00 hours or something?
The proxy should work, but they are very variable in quality I am afraid:(
Warcraft doesn't support proxies, and my admin says that all ports are left open. They won't turn off the network, I manually added all the required ports warcraft says it needs but still no luck. One other weird problem i'm having is that when i go to windows security it does not give me the option of turning off my computer firewall, it is set to on and they are greyed out and won't let me click off. This remains to happen even if I uninstall symantec. I'm going crazy here, working on this issue for about 20 hours in the last 4 days.
Are you using XP Pro? if soQuote:
Originally Posted by dantesheaven
Code:On any XP Pro machine, check the Group Policy settings (Click Start - Run -
gpedit.msc). Expand Administrative Templates, then expand Network, then
Network Connections, then Windows Firewall, and click Standard Profile. Look
at "Windows Firewall: Protect all network connections", and ensure it's set
to "Not Configured". Double-click this settings, check Not Configured, and
then click "Apply" and then click "Ok".
HTH...;)
I just checked, they were as you said they should be. Another question, i went to canyouseeme.org to check to see if these ports were indeed open, tried a bunch, and they either said not available because of time out or bc they couldn't see them. Even port 80 which is odd bc unless I'm mistaken that's the http port yes? And here I am, so that doesn't make sense.
Hmmmm, I presume that you are connecting via a school network server?Quote:
Originally Posted by dantesheaven
I wonder if that might be where the problem lies, rather than on your personal machine? I don't think that it is the Symantec on your machine, I think that it is theirs. As you say uninstalling it on your machine has no effect.
The problems with canyouseeme.org suggest that it is being blocked at the server/firewall? could it be that WOW thinks that it is a proxy for some reason, and it is blocking you?
Can any of your fellow students get to any online game site?
All other games are working fine for everyone on the network, none of us can use warcraft
Well, I guess you all have ports 3724 and 6112 open on your local machines?
It doesn't sound like a whitelist/blacklist problem, as this should just block the whole site, not just the login part?
This sort of points to some sort of problem between WOW and your school server/network?
I just have this kind of hunch that maybe there is a router there in the school system that is causing the problem?
From what I saw of the WOW website they don't "not support proxies".......... they just don't offer technical support for them? or did I get that wrong? That would seem to "let them off the hook" so to speak?
As you guys can access other games, it is reasonable to suppose that your school has no objections to them on principle........... so blocking WOW has to be some sort of error, rather than intentional?
I would very politely ( ;) ) ask your admin to check ports 3724 and 6112 through the school system? You can block ports in the firewall, possibly in router software and also in a modern security suite? He may have missed one?
Once again, please let me emphasise that this is a mixture of pure guesswork and inductive/deductive logic this really isn't my area of expertise, so you are going to have a lot of the legwork yourselves guys :(
Heh, no it's absolutely not a problem with the school not wanting us to game, the network admin is actually trying to help us with the problem, but he persists that no ports are blocked at all, only filtered through firewall software for malicious content detection. Another odd thing, the game implements a weekly patch that needs to be downloaded that updates the software, and you have to download the patch downloader weekly, but this download will only move 1% at a time, you log in, it downloads 1%, then stops, you reconnect, and then it goes to 2%, etc. Off campus this doesn't happen.
Maybe the WoW servers detect duplicate connecting IPs and deny the connection? Back when I was in the dorm duplicate IPs were common since everyone was being Source NATed with the same public IP. This caused some fuss with Counter-Strike servers.
I'm not familar with how Blizzard runs things but I thought I would throw this idea into the mix.
my lil bro and i can both be updating WOW at the same time and we would appear as the same external ip. we cant connect to the server at the same time because we share the account, but im sure if we had different accounts it wouldnt be an issue. maybe theres a cap on the number of wow accounts per ip? maybe one student got caught hacking/cheating and the ip and account were banned?
customer service?
The school network assigns each individual pc a different ip, we have issues dl the patches as well.
Well, it sounds like something with your school network to me. You might try going to a specialist WoW forum, as someone else may have encountered the problem and found a fix.