banned from gamin site for server security bypass

Hello i and my son have a bad problem. We have been playin an online game and have recently been banned. The reason is for server security bypass. I was referred to you from a game site. I have very limited computer knowledge and when i told gaming site i have no idea how to bypass a security measure and we just play. I was told by support they dont know of any other way than to modify game client. I have no knowledge how to do anything like. I do not want any info on how to do something like this, but i would like some possible explantions. Is it possible for my game client to be modified without my knowledge such as trojan, worm or something. Could it have been from running antivirus removal or something? Help would be greatly appreciated as it has bothered my son badly. It is a free MMORG but we have spent real money on upgrades and items.:confused:

Try and get the exact details on when this "server security bypass" was meant to have happened.

The owners of the site obviously have access to the log's for the server, so they should be able to provide the exact details on when this event happened.

Then it's just a matter of working out whom was on the computer playing this game at that particular time.

I am thinking that maybe someone has been using a Bot while playing the game, and has been caught out.

i am interested to know what the name of this game is also?

The game is Last Chaos and the GM and support is being very unhelpful. I was on computer and would not have any idea how to use a bot im not computer savy. Could the problem come from antivirus, trojan, worm removing software that found problem. Im really clueless about situation and they will not give me further details. They will not give any details other then server security bypass and that only way they know of you can do that is through modify game client. The company is Aeria games and i cant find any info about company anywhere or on Better Business Bureua. Any possible explantions helpful. Thank you.

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Originally Posted by benjisdaddy

The game is Last Chaos and the GM and support is being very unhelpful. I was on computer and would not have any idea how to use a bot im not computer savy. Could the problem come from antivirus, trojan, worm removing software that found problem. Im really clueless about situation and they will not give me further details. They will not give any details other then server security bypass and that only way they know of you can do that is through modify game client. The company is Aeria games and i cant find any info about company anywhere or on Better Business Bureua. Any possible explantions helpful. Thank you.

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I take it that they where using that nprotect game guard app like they are for project torque.?

{I'm addicted to project torque. :D}

Anyhow i know that if the nprotect picks up any trainers, bot's hacks etc that is in it's definition database, then it will automatically lock you out.

Thus i am still suspecting that either yourself or your son, was using some sort of Bot, or trainer while playing the game.

It would not of being caused by your AntiVirus program, or removing programs etc.

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and that only way they know of you can do that is through modify game client.

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Using a Bot or a trainer will modify the game client while the game is in use.
Thus that is what they most likely mean by modify'ng the game client.

As you stated in your first post.

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Help would be greatly appreciated as it has bothered my son badly.

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Maybe there is a reason in why it is bothering him badly. ;)

If your thinkin my son might have done something thats funny hes freakin 7 years old and have not modified any game clinet but thatnks

Most games have legalese in their EULA's against modifying the client software and occasionally take action against players who they may believe have done it. Many games also have incompetent GM and other staff that can get a little ban happy at times.

They could be checking for modifications any number of ways. Theoretically issues such as regular file system corruption, corruption on the wire, malware, etc could make such checks fail and be logged in some way (developers are lazy and like to do a simple md5 check on the files for version control). I don't know of many games that actually send that kind of data back to the server...but who knows.

It could be someone else was impersonating you/your son or accessed one of your accounts via a modified client and was screwing around. It could be that you or your son might have mentioned some minor change to the client on a message board and they are trying to nail you for that (even changing art or text files can be interpreted as a client modification). Maybe they just don't like you...

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Originally Posted by benjisdaddy

If your thinkin my son might have done something thats funny hes freakin 7 years old and have not modified any game clinet but thatnks

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I'm sure they're not implying your son installed something nefarious intentionally. He is however the perfect candidate to be socially engineered into downloading and installing a game "enhancement" that's actually a bot and/or a cheat..

Well there isn't much you can do. It is a free service and they make the rules.

The US subsidiary is in San Jose, California and is called Aeria Entertainments Inc.

The holding company is Japanese.

They have 176 employees and are involved in quite a few ventures including this :D

http://www.bapla.org.uk/news/index.p...w&id=629&from=

Company info:

http://www.alacrastore.com/company-s...ia_Inc-3629477

I don't think that you will get anywhere as this is a free service.

Out of curiosity:

1. Find the folder with the game client software in it and note any recent changes to executables, .dlls etc.

2. In a separate folder, download a fresh copy and look for files that are older in the fresh download.

:)

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Originally Posted by benjisdaddy

If your thinkin my son might have done something thats funny hes freakin 7 years old and have not modified any game clinet but thatnks

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Originally Posted by SirDice

I'm sure they're not implying your son installed something nefarious intentionally. He is however the perfect candidate to be socially engineered into downloading and installing a game "enhancement" that's actually a bot and/or a cheat..

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http://forum.cheatengine.org/viewtopic.php?t=122463 :rolleyes:

Quite! teabags,

Also you need to consider:

1. When it comes to gaming, 7 year olds are a lot smarter at computing than most adults give them credit for. They are probably more "motivated" than by all that educational software you bought them ;)

I remember when my youngest nephew was 7 and I bought him this FPS game. He had no trouble in installing and calibrating the game, but was totally in awe when "uncle Johnno" showed him the cheats :D

2. As he is 7 he must be at school and will be influenced by "networking" with his peers. Some of his peers will have older siblings?.............. information spreads quickly?

1. Email the admins, they're the only ones who can do anything.

2. As others have stated, a 7 year old is probably very competent witht he comptuer.

3. Maybe your illiteracy appeared to be a hack attempt? Spend less time playing games, and more time studying spelling/grammar?

http://antionline.com/showthread.php?t=262839

as you say you are NOT PC savvy, try and work through the tutorial link above
it will help you to keep your PC as your PC :p

As I said:

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1. Find the folder with the game client software in it and note any recent changes to executables, .dlls etc.

2. In a separate folder, download a fresh copy and look for files that are older in the fresh download.

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Also look for anything in the original folder that is not in the one you freshly downloaded, and any new folders dating from say 14 days before the ban.

When you are looking at files in the two folders also check that they are the same size.

Let us know what you find :)

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Originally Posted by nihil

As I said:



Also look for anything in the original folder that is not in the one you freshly downloaded, and any new folders dating from say 14 days before the ban.

When you are looking at files in the two folders also check that they are the same size.

Let us know what you find :)

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You'll need to keep in mind however that they will differ from day 1 due to the fact that your older install will have logs, cache files, leftovers from previous updates, etc in it's directories.

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You'll need to keep in mind however that they will differ from day 1 due to the fact that your older install will have logs, cache files, leftovers from previous updates, etc in it's directories.

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That is correct, and there are probably player statistics and login files as well, which is why we would need to see the details.

What we would be interested in are "new" files in the old system, ones that are of a different size, and so on..........

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It is a free MMORG but we have spent real money on upgrades and items.:confused:

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Thus violating the terms of the EULA?

:rolleyes:

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It is a free MMORG but we have spent real money on upgrades and items

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you're not one of those people who BUY virtual goods on flea-bay for REAL $$££ :eek: :rofl: ??
which, as Nihil has noted violates the EULA

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Originally Posted by foxyloxley

you're not one of those people who BUY virtual goods on flea-bay for REAL $$££ :eek: :rofl: ??
which, as Nihil has noted violates the EULA

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You guys are neglecting to notice that the game is free to play but allows purchase of in game items via micropayments directly from the game publisher.

Did you purchase the items from the game publisher themself or a third party? If it was a third party that may be a eula violation and is generally tracked and ends with a ban hammer.

Diff your old with dir with a fresh/updated install and see what's different. Not just names but actual md5's of the files as some games get cranky when you change client art or tweak config files. Files that were changed could be gone already if you've updated the client software.

Any way it goes you need to contact a real customer service entity and not a GM. Game GM's are about as effective and useful as forum moderators...they're generally the low end of the totem pole internet police types. Since they have an e-commerce operation I'd go that route for contacting anyone concerning your account and the money you've spent.

My Bad
but it still made me chuckle

I believe OP said he was not PC techy type, so you might get a question viz a vie MD5's :p

he may well think it's an advanced music file :eek: :D

Whiny bitch just sent me a PM.

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Very nice input you fawking moron. I find a game that me and son can do together and don't spend alotta time doing it. Your response had no valid info. MAYBE you should spend more time fawking off you jerk.

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You guys are neglecting to notice that the game is free to play but allows purchase of in game items via micropayments directly from the game publisher.

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Nope, I saw that. However it does raise another issue which you didn't elaborate on. Supposing a legitimate modification was downloaded and failed to install correctly?

Does the game have any update/modification logs?

I still think that you need to look at the existing installation and what should be there.

This company has 176 employees Worldwide, engaged in a varienty of commercial activities. It would not surprise me if their level1 support and service was outsourced. Anyways those people tend to know damn all about the workings of their products. Hence "the only way we know..." comments.

I guess I would just copy my installation to CD/DVD and send it to the technical support guys in Japan.

I would guess that the actual banning was by a bot rather than a real person. That would explain why they cannot give any details?

Well I was going to give my input put after what he said to D0pp139an93r Im not going to say a word.

Let's see -

First we must consider the game itself - Last Chaos - the mmorpg that encourages its players to spam forums and other sites with links back to them for in-game rewards, and sells players ingame rewards for rl cash (nice try guys, but I'm familiar with this {lame}mmorpg having reviewed it for Taz - it ain't EULA violation if you're buying from the company that made the game).

Now we must consider the players - all "report happy", with a median age of 10-12.

So somehow, unknowingly, you or your son attempted to 'bypass security' and got caught. Did the GM's you appealed to happen to state specifically what this 'security breach' was and how you performed it?

Things to consider:
1. Someone clicked a link and got you a trojan - possibly a 'bot' trojan designed for doing something in that game.

2. Someone told someone else your game passwords - and the receiver of those passwords used your account to do untoward things.

3. You or your son offended someone, or angered someone, who reported you, and had many of their friends report you.

This list can go on forever, ad nauseum - so you can see why this 'security site' won't be much help to you solving your specific problem. The fact you were referred here tells me that you've most likely got an infected box somewhere - so I recommend the following:

1. In-Depth virus scan by a reputable company's virus scanning software fully updated.

2. In-depth spyware and trojan scan - get Spybot Search & Destroy. Update it. Do the scan and removal in safemode. Rinse, repeat.

3. To be done only after steps 1 and 2 are completed - Contact the game administrators. Inform them exactly what steps you have taken to correct the issue. Ask your account be reinstated with password reset by them.

Good luck to you, and greetings to all my old buds. Glad I was in here bored today.

From http://forums.aeriagames.com/viewtopic.php?p=247131&sid=d9be890af41cf1152030e4b43a3b6e29

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benjismom
Rank 0



Joined: 24 Sep 2007
Posts: 3
Location: Cincinnati United States
Merac jail fix
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Asosia im in BENJISDADDY and LILBENJI family and they were banned for modified client. DO NOT USE merac jail fix you will be banned permanently. If anyone has played in game with benjisdaddy and LilBenji know they are helpful well liked and NOT freaking hackers. This was a family game to us and have been banned.

_________________

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Mistery SOLVED! Benjis Mom installed the trainer! And to Benjis Daddy - Dude beside on line gaming and on line gambling, do you do anything else?

Further perusing that same forum I found this 'gem' -

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The best solution is to uninstall the client, and download the most current version. The current client was updated 6/21 and has this fix, as well as others.

There is no known problem with the workaround fix available for download. People suggesting otherwise are just making up horror stories to scare others.

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Ok, so now you know the fix - after doing this appeal your case to the game admins as politely and coherently as possible, and show them where you've spent rl cash buying things from them. Since so many were banned and Aeria's numbers suck anyway, and money talks, they'll most likely reinstate you.

It isn't a trainer or a bot. It is/was an unofficial bugfix..............

I quote one of their moderators:

[QUOTE]I'm not certain what the cause of the rash of bans is, and whether or not it's related to the merac fix posted on the forums (though GMs have stated it is a separate issue)[/(QUOTE] :rolleyes:

Response from player:

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Iakashel -- did the GMs tell you what the separate issue is for the rash of bans?

my account was perm. banned after the server crash sunday [My comments in blue Itallics: kinda strange that huh?] due to modified client and i have never download the prision fix...

i have never downloaded anything but the game itself and the tuesday weekly patch updates. [Hmmm, "patch Tuesday", sounds kinda familiar?]

thanks,

bill

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Response from Moderator:

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Bill, the only information I have is that the GMs found something (what specifically I'm not certain, perhaps irregularities in client/server communication [As might happen when the server crashes?]) pertaining to specific accounts [Might just be ones that were logged in when the server crashed, or were performing a specific task at the time?] that they can only explain as modified clients [They are currently updating their resumes, and are confident that there are still opportunities in the burger flipping sector].:lildevil: I know you're not the only one attempting to find an answer to the banned accounts. I'm keeping my ears open, and if I find out anything, I'll hunt these posts down and share. At the moment, all I have to offer are my best wishes that it's resolved to everyone's satisfaction.

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[The last two sentences would be amusing if they were not so sad?]

And then the trail goes cold......................

1. This is not a single account incident.
2. Those supposedly in charge have no idea of why this is happening.
3. They couldn't run a piss-up in a brewery :eek:
4. If this were a trainer or bot problem, it would be all over the net............ it isn't!

Looks like your gamer dad gave up after going pissy on you guys.

This made for an interesting read nonetheless. :D