Shutdown problem and unable to delete certain programs.

Hi all

I have two problems. When I shutdown my computer [Start > Turn off Computer] [XP SP2] ; as I do this my PC freezes around two minutes and then the options come up [Turn off, restart etc].

What could be the cause of this.

Also when trying to delete certain programs using the program uninstaller or ADD/REMOVE programs an error comes up with "Unable to uninstall , check that its not safe mode etc etc"

I also use CCleaner and have tried to uninstall through this.

Any help would be appreciated.

Thank you .

Which programs give you problems in Add/Remove? Are they applications that could have been bundled with spyware/adware? Just a thought.

Exactly what I was thinking westin. It has been a while since I have used XP, but when it was my main OS I would have problems like this too... Most of the programs I would have problems with were freeware/shareware (which in turn usually had a form of spyware/adware/virus/trojan etc...) that had either no uninstall file, or a file that windows add/remove program didn't recognize as an uninstall file... So you have to go in and manually delete the files.

As for your computer freezing when you tell it to shutdown, this could be a number of things. incompatible, damaged, or conflicting device driver. conflicting programs, bad hardware...

http://www.aumha.org/win4/a/shutdown.htm
this site tells you how to troubleshoot to narrow this down...

Good Luck.

Hi all

Thanks for the replies. Some of the programs are from torrents but some others aren't. Im getting the error with most programs. I will have to manually uninstall.
Will I need to do registry changes and deletes there too?

Also could you people recommend a free anti- Spyware proggie. I got S&D and HJT however still get these programs, whats your thought on ad-aware from lavasoft?

Thanks again.

Hi all again.

See the attachments when trying to install IE7.

The second error is what I am getting when trying to uninstall / install programs.

For example windows defender ... <uninstalling this as I cannot update it for some reason> and trying to reinstall.

Thanks again

Hmm, that is odd. Have you tried googling those two errors?

I have not come across either of those errors before... I agree with AngelicKnight about googling for answers... as far as anti-scum software... I would add adaware by lavasoft to your arsenal, and try running the scans in safemode. Generally you will have a higher success rate that way. ... maybe run some online scans as well. panda, trendmicro etc... what AV are you running? I like AVG... I am sure that different members of AO can point you towards several other good options. Even if your problem isn't related to spyware/adware/viruses it never hurts to make sure that your system is clean. I will be interested to see how this pans out... but for now... time for another beer :drink:

http://support.microsoft.com/kb/822798
http://support.microsoft.com/kb/315353

these will fix your error messages problem (from what microsoft says)
as for a good anti spyware/adware, westin already recommended what I would have...

Good Luck.

I prefer to ask here before googling as I have come across some arb websites. I am running AVG free edition fully updated. Runs a scan every morning. Found nothing with that. I ran an online trend micro scan however I will run one as we speak.

Thanks again guys.

Ill keep everyone updated if anyone is interested in my results.

Hi Cider,

My machines shut down pretty slowly, but that is mostly because I have set the Registry option to clear the pagefile on shutdown.

It sounds as if you have two or more apps that are not playing nice on shutdown.

You might try closing as much as you can manually and see if that speeds things up. Then gradually close fewer and fewer items until you find the culprit(s).

I will try that Nihil.

I did an online scan with trend micro and quite a few vulnerabilities came up. I am going through them one by one. One of the patches I downloaded for Exel 2007 failed on installation. I will download the rest and keep everyone updated.

I have a feeling alot of them or even all of them are going to fail.

The IE problem that Arpanet gave me links for: I followed the instructions to stop start the service however the service is/was already running so I have no idea what the problem is as the solution was to start the service but it is/was already running...

I find this helps a lot when shutting down a PC.

Quote:

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User Profile Hive Cleanup Service

Brief Description

A service to help with slow log off and unreconciled profile problems.

---

http://www.microsoft.com/downloads/d...displaylang=en

Check this site out for services... http://www.blackviper.com/

When did these problems start, was it after you installed a program, if so can you go back to a restore point, just prior and try that.

Hey I never thought of system restore ... let me try that. Sigh - its turned off.

I think it was nihil that told me to turn it off - find the post ! :P Only joking

Hi Cider,

I just noticed that you had a problem applying a Microsoft fix. Please get that sorted out first, as I have known systems with failed patches throw all sorts of weird problems.

This is a good tool for checking whether the fixes loaded properly. If you have any with a red x next to them, go into "add/ remove programs", delete them and reinstall.

http://www.belarc.com/free_download.html

:)

OK i will do that nihil. However I think the only way out is format :(

I cant seem to install the hotfixes for office 2007. I have no idea what the problem is. Format is the only way i think.

Stupid question time:

Quote:

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arb websites

---

What's an "arb" site?

Some shady site ...

I finally got INternet Explorer to install. I got Panda Internet Security 2008 to Security Suite. Excellent product. Has anyone had experience with this product or any of the panda products?

I still cant get the Offices hotfixes to install for some reason; they are always failing.

Hey guys

I found something in my accounts. Right click [My Computer] ; manage ; and you go into the different types of users. Power users , administrators etc are listed. On dbl clicking on Administrator. The following was listed.

Administrator
Cider - which is myself whom

Now there was a third one listed.

Sis [ or something similar ] with digits listed with it. I should of taken a screenshot however I got so paranoid I just hit delete and rebooted. This all happened so fast so it might not have been Sis or whatever.

Can anyone comment on this?

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Ok on the original issue. Where can I reinstall/uninstall the "Windows Installers".

Thanks.

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One more thing. I was connected to a domain when I installed certain programs, cant remember.

Now I am not, my machine is at home now not at work.

Could this also be a problem?