Would be so kind to help me with a Computer problem

[Shmoo]

Everything is fine except for when I install something that

requires me to restart. When I restart the WindowsME splash

screen comes up, but then it switches to a DOS mode and it says

stuff like "could not update %1 %2" and "1%-2%". I tried system

restoration, but it didnt seem to work. Most of all it's affecting

how I update my virus scan definitions and I'm 3 behind

I really don't feel like having the computer guy to come and fix it

again. So if you know or think you could help, just do so and I'll

love you for ever.

[mr_unforgiven]

Well I am going to make this as easy as possible...the best thing for you to do is this...go to Microsoft.com website and look for the "support" menu and then find the available help that you need. I believe that the anti-virus that you are using could be conflicting your installations. One thing to do is disable your anti-virus program until after you install your programs so then when you restart your computer you will not have any problems. By the way...are you using Norton Anti-virus? If you are just make sure that you are using the correct verision for Windows ME because all of the Norton Anti-Virus varies from system to system. And make sure that you keep up with the virus def files. You can easily download the up-to-date virus defs from the website that supplied the anti-virus software. I hope you resolve your problem.

[Alexzel]

Hi Schmoo!


I agree with Mr._Unforgiven's reply. Btw, what anti-virus are you using? If you're using Norton, there have been instances (based from personal experience) that an error occurs upon machine boot-up. Better be in safe mode and uninstall it. It is also possible that your virus definition is corrupted or wasn't updated.


Hope this helps

"I expect to pass through this life but once. Therefore, if there be any kindess I can show, or any good thing I can do for another human being, let me do it now, for I shall not pass this way again.".....William Penn

[shkuey]

Well, your first problem is windows ME... I'd advise making sure you have all the updates available from microsoft and disable your antivirus while you install applications.

[Matty_Cross]

hey Shmoo...

I'm still looking into the problems, but I still haven't been able to replicate the problem on the ME box I have access to, so I can't really figure out what is going on......

P.S. McAfee is just plain bad!!! I'd switch to something else...

I'll keep trying tonite, but unfortunately, I only have access to the ME box till tommorow midday... the person wants it back..

*wonders if he shouldn't have trashed the system*

Also, the advice provided above, although some of it aimed at a different AV Scanner, is very goood....
Antivirus scanners just love screwing up installs by not letting a change happen....

[intruder]

i agree with matty ...
if u ask me for an operating system then i would suggest u
win98 as i experienced pretty bad events with ME ...
i was having ME previously..on my system...and it has a very fragile
"HIMEM.SYS" so be careful ....
and as far as antivirus are concerned....i recommand....norton's is
the best....

...intruder...

[Shmoo]

I first noticed the problem when I downloaded Directx8.1 from the windowsupdate page. Ive never had any problems with windows 3.1, 98; only ME. As far as I'm concerned I just might update to WinXP and while I'm at the store pick up a copy or Norton. Oh, and several people asked me what certain files on my system were holding, so here they are:

Autoexec.bat:

C:\>cd C:\

C:\>type autoexec.bat
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS

C:\>

Autoexec.nai:
C:\>type autoexec.nai
SET windir=C:\WINDOWS
SET winbootdir=C:\WINDOWS
SET COMSPEC=C:\WINDOWS\COMMAND.COM
SET PROMPT=$p$g
SET TEMP=C:\WINDOWS\TEMP
SET TMP=C:\WINDOWS\TEMP
SET PATH=C:\WINDOWS;C:\WINDOWS\COMMAND;C:\PROGRA~1\DELL\RESOLU~1\COMMON\BIN;C:\P
ROGRA~1\DELL\RESOLU~1\COMMON\BIN

C:\>