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Thread: Im stuck with a stupid bug...

  1. #1
    Fastest Thing Alive s0nIc's Avatar
    Join Date
    Sep 2001

    Unhappy Im stuck with a stupid bug...

    Ok.. i have a little problem.. its been 1 week now since ive been havin this problem and well.. its annoying the hell out of me..

    My computer crashes/freezes everytime i shut it down. so i tried to look for the reason.. i checked the crashguard logs and i found this...

    ReportedBy=CrashGuard v4.0.1
    ReportDate=12/11/01 7:03:13 PM
    ProgramDate=04/23/99 11:22
    WindowTitle=Program Manager
    LastMsg=(00000000, 0000, 00000000, 00000000)
    REGS:EAX:00400000 CS=018f EIP=0043d526 EFLGS=00010206 EBX=00445aa4 SS=0197 ESP=0242feec EBP=00000000 ECX=00000002 DS=0197 ESI=00445aa8 FS=4e2f EDX=004479cc ES=0197 EDI=004399cc GS=0000
    CSEIP=80 71 00 00 00 00 11 00 00 00 00 00 00 00 00 00
    Stack=7ff38ae8 0043d518 816c0e84 004399c8 004399cc 00000000 7ff380f8 7ff387b3 7ff380f8 00000000 00000000 004399c4 816c0e84 7ff388aa 7ff6690f 004399c4

    Can anyone tell me what this means and how i can fix it?

  2. #2
    Hi mom!
    Join Date
    Aug 2001
    As far as I can tell from this, Explorer throws an error #c0000005 at you. I've searched for this error at both Symantec (CrashGard) and Microsoft Knowledge base, but it remains vague to me. I think it's some sort of "I'm stopping this process but I don't know why" error.

    Anyway, to fix it, first, I'd try running windows update, and install all critical packages. If that doesn't work, I usually just reinstall windows - I know that's rather drastic, but I always have something like a ghostimage ready.

    Good luck

  3. #3
    Senior Member
    Join Date
    Sep 2001
    I found crashguard to cause more problems than it fixed, try removing just the symatec software (not anti-virus just the other stuff) and see if that helps.
    You haven't mentioned what flavour of m$ your using, try Win98SE if possible as thats the most stable non-NT m$ OS I've used.

  4. #4
    Senior Member
    Join Date
    Sep 2001
    I'd agree with Jamie there, any experience i've had with software of that ilk has been bad.
    Windows is well known for its shutdown problems - have a look here -;EN-GB;q202633

  5. #5
    AntiOnline Senior Member
    Join Date
    Oct 2001
    Yes. In all my experience with Crashguard, it has caused more problems than it has fixed, just as they have said above.

  6. #6
    Senior Member
    Join Date
    Sep 2001
    In my experiance with CrashGuard I have found that it crashed windows more than it actually helped it. I agree with jcdux get rid of it and you will get better results
    [gloworange]\"A hacker is someone who has a passion for technology, someone who is possessed by a desire to figure out how things work.\" [/gloworange]

  7. #7

    Exclamation Shutdown

    I have yet to find a version of windows that allways shuts down happily, I used to just accept it but then I got Linux, there are a couple of things that I found helpful.
    -The lightstep project (replace the windows desktop)
    -Deleting autoexec.bat and config.sys - this stops DOS being useful but did make the computer start up and shut down really fast
    Hope this helps!
    -=Plague of The IV=-

    Two great things came from UC Berkely; LSD and BSD.

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