Merged: help i've been hacked!!!

[yingyang]

hey, i just found this forum. i believe someone hacked into my system. someone is getting access to my customers information (i mean credit cards and banking accounts) and continue to buy stuff from my store. i'm losing customers and i think i'm just going to shut down. how are they doing this and why? and how can i stop this?

[Euclid]

People are going to need a little more information to help you on this.

First what OS are you using
do you have a firewall
what services are you running

things like that. Whatever you can think to tell us about your network

[ShagDevil]

Well, I searched around and found some websites as a start for you.

General Info
http://www.accessorl.net/~cyberwar/hacked.html
http://www.markusjansson.net/ehacked.html
Prevention Tips
http://www.techtv.com/callforhelp/an...012177,00.html
Testing Sites
http://www.pcflank.com/start_advanced.html
http://www.gemal.dk/browserspy/
http://security.symantec.com/ssc/hom...XUQIZQVMUYTACD
http://scan.sygate.com/

[cheyenne1212]

Yeah man, what OS are you running Windows 98, XP, 2000, Linux, Mac etc
What do you run on your computer, any messengers, P2P programs etc.
and lastly do you have a firewall such as Norton Internet Security, Zone Alarm etc.

Also if you do have a firewall look at the security logs and find out what connects to your computer and when.

We need that info before we can help you any.

[Mizo]

go to :
www.hackerthreads.org
www.hackology.com
and read more about hacking and there are sections like Free Education ( just for newbies but at first time u can learn basic things about pcs and Internet)
P.S and... at first u can downwload and isntall a kind of firewall... maybe it can helps u somehow :>
better install a new OS like BSD or Linux !

[PuReExcTacy]

If your running some kind of business from your computer and it was hacked, you may want to contact the police, so that they can do a thorough forensic investigation. Don't try to do this kind of stuff yourself if you don't have expertise in computer forensics, as you could destroy evidence or lose/alter volitile information. There may be evidence that could lead back to your attacker, you wouldn't want to lose that would you? Let a pro handle something like that, That's your best bet.



PuRe

[yingyang]

thanks for the caring guys. i'm using windows 98. somehow they're getting informaiton about everything. they know usernames, credit cards, and even my hotmail account with my personal information! i thought that it was impossible to get into someone's email what type of sick person wants to read stuff that i might get from my friends? i upload a lot of information with ftp and some through my control panel. please help me.

[yingyang]

thanks for the caring guys. i'm using windows 98. somehow they're getting informaiton about everything. they know usernames, credit cards, and even my hotmail account with my personal information! i thought that it was impossible to get into someone's email what type of sick person wants to read stuff that i might get from my friends? i upload a lot of information with ftp and some through my control panel. please help me.

[cheyenne1212]

First thing. When you do reply you usually reply in your orginal post. Also I need to know if you are using a firewall?

Do you have anything running in background that acceses the internet?

[cheyenne1212]

Need to know about any firewalls you have if you have one.?