Phonemsg program errors -- please help!

[AngelicKnight]

I'm working as a fresh new network admin., and one of our users is having problems with a program called "Phonemsg". Lucky me, I've never even dealt with the program before, so I don't know where to start. When she logs into it, the error pops up thusly: "Disk or network error." and doesn't let her on.

Is anyone familiar with this program? Where do I begin?

[MrLinus]

PhoneMsg is an automated telephone message form. It can be run from inside or outside TeamTalk (although TeamTalk must be running). Very useful for showing the operation of a simple form for capturing specific information to be shared in TeamTalk. This is one of the more common requests from our customers. 7K, zip format. Last updated 4/7/95

Seems to be part of the TeamTalk software from Trax Softworks. Perhaps they might be the one to ask?

[AngelicKnight]

Nope, that's not it, thanks for looking though. I tried to look for an "about" option anywhere in the program, and no such luck, but I did notice it is associated with some Access databases, so I'm wondering if it was built in-house (I've found they've done that with a number of software applications). I'll have to check that out...

[MrLinus]

Hrmm... can you get a screen shot? Have you checked the properties of the program (sometimes information is there). Exactly how is this program used? I figure, from the name, it is some type of voicemail prog but perhaps a little more detail might help find the answer.