Winxp home wont boot properly after using Adaware

[airman22]

This is my first post and I hope it is OK.
I used Adaware to clean my PC. There was 1 file that couldnt be remove "backweb" and Adaware asked if i wanted it removed on next bootup, I said yes. When I rebooted i got 2 users, one the default and one guest, when i try to log on it logs me on and then straight off again meaning I cant get into XP. How can I fix this? Any help would be good

[therenegade]

Try booting into safe mode(press F8) and this link gets backweb off your computer
http://www.spysweeper.com/backweb-removal.html

[Nokia]

Im not sure backweb would be able to stop you logging on properly.

What may have happened is when adware removed all the adware it found, it may have deleted a necessary registary entry or file.

Try booting up into safemode as has already been suggested (F5 then select safe mode) if the computer still does the same thing then there is a missing file/reg entry somewhere.

If it does start up ok and let you log on them there is a problem with something loading with windows that is stopping you logging on correctly.

Try what i have suggested and post the resutls here than we can take it from there!

//Welcome to AO and yes, your post was fine!

[thehorse13]

Try booting up into safemode as has already been suggested (F5 then select safe mode)

Pssst! It's the F8 key, not the F5 key.

Also, Ad-Aware and SpyBot both offer restore point features so if indeed you clipped an important registry key (or 10 or 20), they can be restored.

If all else fails, you can use the NT password recovery floppy to reset the password on any account on the box. There are *many* threads here on where to find the tool and how to use it. This will at least get you on the box to figure out what went wrong and should only be considered a step in the diagnostic process, not a perminant fix.

--TH13

[Tiger Shark]

Pssst! It's the F8 key, not the F5 key.

LOL.... I always get those two mixed up.... I have no idea why M$ changed it other than to confuse old farts like myself......

[therenegade]

*sigh* I should've said press F8 and then SELECT boot through safe mode *bangs his head*
oh well,tleast the link worked lol

[Nokia]

Psst everyone, the F5 and the F8 key both do exactly the same thing! It dont matter which one you press!

It used to be F8 to boot in command prompt mode and F5 to boot into safe mode, now they both bring you to the same screen, old habbits die hard so i still use the F5 key!

[thehorse13]

As I posted in another thread, I was only trying to be difficult as noted by the winkie smiley guy in my original post. For the record, Nokia is correct, in that both the legacy F5 and "newly adopted" F8 both do the same thing.

Well, back to my cave now...

[nihil]

OK,

As stated you have two options to restore:

1. From the cleaning utility................this will take you back to "square one" as it will restore the malware as well.

2. From a Windows restore point. This will restore any malware that was installed at that point in time as well

A further thought, which I did not notice mentioned would be to boot from the CD and try the Windows "repair" option?

Otherwise update your cleaning tools and kill them one at a time until you find the culprit..........pain in the a$$, I know, but it does work. You will probably find that the culprit has a specialist removal tool for it.

Cheers

[AxessTerminated]

I had the same problem, it sucks, because I repaired with a non SP1 CD, and now I can't reinstall any of the big products. I get an error about an incomplete service pack installation, then MS tells me I'm using pirated software.

But either way, it's a real pain, and I have to completely reinstall. I can't activate again, I can't change my key, and I can't even use a cracked SP1, it's crap. Adaware is the problem here, same "Backweb" problem.

A_T