http://news.zdnet.com/2100-1009_22-5...=zdfd.newsfeed

The Japan-based antivirus company has promised to compensate customers whose computers running Windows XP Service Pack 2 were disabled by the update. The company said the update was only available for 90 minutes, but IT workers are angry.
It will be interesting to see what the compensation process includes?

http://www.trendmicro.com/en/support...4/overview.htm