help windows 7

[santiente]

Customer called me last night. They have a desktop running Windows 7. They said it's ""stuck in Automatic Repair Mode" Customer says he has a "recovery disk" he made for it.

I would like to repair, fix the issue without having to do a factory reset on his machine. He has pics, movies, videos, games etc. he would like to have backed up but his system will not load into desktop, won't boot into safe mode, last known configuration etc,,, Maybe I can try to create bootable USB flash drive for him.. Any ideas, suggestions, thanks, Mike. he just wants the system up and running

[Steve R Jones]

The real safe thing to do would be to put his hard drive in another machine and copy as many files as possible.

[saytotarsach2018]

But what if the problem is the hard drive?

[rlirpa]

But what if the problem is the hard drive?

https://www.ontrack.com/

[commodon]

There are a lot of different "repair" CD/DVD's available and I suspect everyone has their favorite.

My favorite(s) is "EasyRE" Pro Edition from https://neosmart.net/EasyRE/

and "RepairOS" from http://www.repairos.com/products-for...airos-featured

What I like about EasyRE is that using a USB on a system that allows USB, I can boot and repair a Windows PC in just a few simple steps. The UI is pretty straightfoward and performs a lot of tasks intelligently.

Of course neither are free, but they've paid for themselves as I have used both to repair systems for friends and family. As well as one of my own systems running Windows 7.

[Corina24]

Try to save all of his data in another pc or disk
Then just reinstall the windows