SPAM Sux

[fizzie]

well, what it does is looks at your incoming email and looks for common elements that are usually found in spam. If the message scores higher that a set threshold it is marked as spam by rewriting the subject line to include ****SPAM*** and you can then set a email filter to move or delete it. You could make it automatically delete it but we chose not to do that because sometimes (although not too often) legitimate email gets flaged as spam. For example, it flages the antionline mailer message as spam. In those cases it supports sometihing called a white list. You can tell it to accept certain email addresses even though it scores as spam. AND the opposite is also true you can set email addressed to alsways be marked as spam even if they do not score as spam by adding them to a black list.

So far this has been the best solution to our spam problems. We used to use real time black hole lists but we have found them too unreliable and completely out of our control. This has been a much better solution for us.

Dave

[lukea]

I work a small ISP and we have been using spam assassin for about 2 mos. So far it works great except for one thing. Maybe you can point me to some info on it (we have searched google, the documentation available on the spam assassin web site, and several newsgroups).
Some of our customers don't like have their messages tagged (go figure, the used to complain about getting spam), and when we turn them off (all_spam_to [email protected]) it still tags messages when their e-mail address isn't in the To: or Cc: parts of the header (I'm not an expert on e-mail, and I'm not quite sure how that works but it happens).

The only solution that I think might work is to grep for their e-mail address and not run spam assassin at all if its found, but we were hoping for a more graceful solution. Oh yeah, were using it with qmail + vpopmail.

Out of curiosity, what are you using to let the customers turn it on or off themselves -- is it an in house solution or one freely available?

Thanks for any info you can give.