about the error 404. He doesn't have a totally off the wall name, but it certainly isn't common either. But like i said, once i cleared all cookies and temp files, i started just getting a blank screen. I asked the site and they were no help at all. at least it only happens on the one site.

& i think that the person was correct above who said that HP computers come with backweb to diagnose problems. i'm not using the F-secure AV software.

Anyways. thanks for all the help.

(and let me see if i can post this message only ONCE this time....)