I had a user from Comindico.co.au and i sent off a report on what their user had done just in last few minutes to them..Now i have just recieved a email back from them saying.
COMindico is a wholesale network provider. As such, we do not have direct control over the actions of end-users who use our network. However, we do take complaints forwarded to [email protected] seriously.Each complaint will be forwarded to the wholesale customer who is closest to the source of the incident detailed in your report.

Our Acceptable Use Policy is available from our website. Go to http://www.comindico.com.au/ and click on the link at the bottom of the main index page.

Should you require further information about the status of your complaint, feel free to reply to this email.
What should i say back to them??
I feel that them saying they have no control of the users under their I.P's sounds a bit weak?