Yah... its windows 98se... and when i opened the box i only found ACCON on the NIC, the name of the company but couldnt find the model number!! The Adapter list under Accon windows has like 5 models for that adpater and i tryed all of them!! But still gives me the error! See what happen was she was switching over from Dial-up to ADSL and she wasnt getting an IP ADDY from the new ISP DHCP and all the network settings were changed to handle adsl were right. Soo they said try to take out all all other adpaters and then install them agian!