Alrighty, i am currently working on a persons computer. I found the problem and have almost corrected it. I know that gator is causing it, in C:\Program Files\Common Files\GMT\ which isnt allowing internet explorer to function properly. However, i need to uninstall this. But it will not let me. Gives me the standard copyright message and blah. Yes i know start, settings, add remove programs whatever well its not there. Its in the file mentioned above. I just need to know how to delete it. It will not let me install it either from the .dll's that it has, because the user apparently deleted some valuable files. the egieengine.dll was what was causing ie to crash, and i fixed that, just need to know how to unistall all gain software. any help would be appreciated.