Like many of you, I am constantly used as Tech Support for my family, especially my mother. She just never bothered to learn computers.

One day, after returning from Finals, I got a call on my cell phone. Its my mother, asking how to check her e-mail. She has a Yahoo account, and I put mail.yahoo.com in her favorites to make it easier for her. But, its too complicated.

I quickly went through the steps in my head to make sure I wouldn't confuse her, and started off "Okay, go to Yahoo.com"

I hear a strange silence for about twenty seconds, and then a bewildered voice asks "Where's that? I don't see an icon in my programs menu..."

I had to bite my tounge to stop myself from laughing at my poor mother and her confusion.

Just thought I'd relate a story I thought was funny. It is, sadly, true by the way. I'm sure many tech support employees can agree on the...strangeness and variety of calls recieved in that line of work. :-)