Did you try pining loop back once the ppp was gone? for wahterver reason you re not reciveing an IP address, check the device manager and make sure the nic is working...oh and make sure the nic is set to auto detect its seed...the cable modem my isp droped off only talked 10m and i had a 10/100 card that was force set to 100 needless to say I had a bit of a problem connecting