Shortly after I got cable, a problem arose on my blue welcome MSN Explorer page. When I click on the desktop MSN Explorer icon, I get a window that says: "We're very sorry, but MSN Explorer has experienced an internal error and will have to restart." The puter does not restart and there is no button to cancel the window. It blocks the sign-in function, so I cannot log onto MSN Explorer.

I get onto the Net via Internet Explorer, or I can use my local cable home page. I have to access my email via Hotmail. MSN tech serv says the problem is spyware. So far, TDS-3 and Spybot S&D have not rooted out the bug. I'd like to get back into Explorer to use my favorite links, which are different from older links on Internet Explorer.

Additional info on the spyware window:
AppName: msn6exe
AppVer: 7.2.11.2700
ModName: unknown
ModVer: 0.0.0.0

Any suggestions? Can I go into my system and root out this problem? Is there better anti-spyware out there?

Thanks.