Hmm, I wonder, I did a scan as well, and they provided the manual report for free as well, with an identical email to what you listed Tiger...

It also talks about Traceroute as a low-priority issue, but it does clarify it slightly by basically saying "this is only a problem if you see private addresses". It also lists host name resolution for me as a no-risk issue.

I wonder if they do this to everyone? Do the work, then if the person doesn't pay in a certain timeframe, give it away for free.