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June 23rd, 2004, 03:57 PM
#1
Missing AV Logs
I'm about to run off to do some Googling on this, but if any of you have already encountered this or know anything, input would be much appreciated, especially since so far Google hasn't helped me much with this particular AV.
We have CA's eTrust Antivirus running here. The domain controller server pushes scheduled scans, updates, etc. to all of the clients. However, I'm checking my logs on various clients on the network and the logs are completely empty, particularly for scheduled scans, as if nothing has ever run.
So this is odd. I don't know if either 1) the scheduled scans aren't being logged or 2) they just simply aren't running. I'm not receiving any errors that scheduled scans are failing to run, and that's just the problem -- I'm not being told anything. So, until I figure out what's going on, I'm just running manual scans on our most important server (which did turn up some trojans first time I ran it). Realtime scan is giving no logs either.
Checked log settings, and logs are supposed to purge once they become seven days old, so that doesn't seem to be the problem. Just to test, I turned off purging altogether -- no change.
Also, our support contract with CA has expired, so I can't call support. The boss wants me to figure it out on my own since they don't want to dump the money into renewing the contract. Yay!
So, got any ideas?
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