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August 13th, 2004, 08:31 PM
#1
usb problem
System Specs:
Dell Inspiron 8200
Windows XP Pro SP1 + all available critical/recommened updates.
512MB Ram
Etc.
I can't use the USB port on this Laptop.
I look in device manager and it shows the USB ports with the yellow ! that is oh so familiar.
I try to update the driver and here is the error I get.
An error occurred during the installation of the device.
The I/O operation has been aborted because of either thread exit or an application request.
The driver that is being installed.
Intel(R) 82801CA/CAM USB Universal Host Controller 2482
I've tried to update them in "normal mode" by uninstalling the device, and scannig the system for new devices.
I've tried to do the same in safe mode.
Same results.
The system is clean of viruses/trojans/spyware.
I don't have the system disks anymore... they were lost by the "owner" of the laptop.
I tried to install the chipset drivers/setup program that Dell has on their site and it says that the operating system supports the chipset and discontinues the program.
I can't find a way to "manually" install the drivers.
Anyone here seen this before?
Anyone have any suggestions to help troubleshoot it?
I don't have the laptop to work on at the moment... the owner has it for the weekend.
I'll have it again on Monday.
There is a BIOS update, but I didn't have time to update that yet.
TIA all you hardware experts!
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