How Important are User Virus Submissions to AV Co's:

I do wonder if it is because I am a bit of a AV Butterfly.. they only create defs for the higher risk subissions..or Is ist that the AV companies are not realy interested in User subissions.

Over the past months I have been submitting an average of 1 unidentified Malware file every 4 days. to the following Trend Micro, and Symantec, with 1 in 4 replies from Symantec and zero from Trend.. those replies I get from symantec are recently discoveries.. and the defs are not updated yet.. the rest... Nothing happens for about 2 to 3 weeks and suddenly my original file is being detected.. quiet funny I do the same with Grisoft I send group of the files to a friend who is a paying user of AVG.. and he uses his prog to submit.. similar story as Symantec ..

So do we need to be Corporate Users to see the a reasonable return on submissions or is it just my Aussi BO..

Anyone else have similar probs.. ?

OH regarding Trend.. (worst product support for consumers I have encountered) our licence is up in a couple of weeks. and it seems the powers that be are pushing NAV corp.. so I may see soon what the difference is!


Cheers