Unfortunatly for me. the decision for NAV Corp was out of my control completly..

I really don't care whether or not they respond..
trouble is i'm in a bit of a backwater here.. and while I only submitt 1 to 2 unidentified file per-week I may encounter that file 4 or five times in the following 2 to 3 weeks ..THAT is enough for me to make a comment..

Having to deal with the general public as well as staff , things like Tech support are important.. I don't want to be the tech support person for a product that has a company suport team already.. and part of the customer expectation is that the company will make a reasonable effort to protect them.. and the extreem delay in dealing with submissions is against that Consumer expectation..

I think I now know why I haven't been posting as much on this site for the last year..

mite be time to move on..