I recently did some outside work for a family setting up their cable modem and home network. The lady of the house knew about spyware’s existence and some of the products out there to defeat it. Since they were behind a NAT box and I figured they’d know not to click “yes” on everything that pops up while surfing with IE I left with out installing any kind of spyware removal tools. Bad mistake on my part (even though I any getting more money now to come back out and fix it). The guys from the Apple store that the lady buys some of her stuff from came in to fix what they say was a bad router, and in the process hooked her sons Win 98 se box straight to the cable modem, no firewall or anything. When she called me back in to fix it, the 98 box was hosed. Spybot S&D, Adaware and HIJACKTHIS were powerless against whatever spyware was on her son’s machine (Neo Bar was one thing), it kept coming back like Jason Voorhees. Right now I’m nuking and rebuilding the system, making sure it has Antivirus and Spyware tools on it. Besides telling them to start to use Mozilla/Firefox instead of IE what else can I do to help immunize them from spyware? I notice that Spybot S&D had an “Immunize” feature that blocks know spyware sites, how well does it work? Any other ideas? Thanks.