Hello all, my brother has this trojan on his box, and cant seem to get rid of it.

I am only slightly more advanced than him in computer knowledge, and it is also difficult for me to assist him in the removal.

I searched here for related posts and found this one which explains about it being some sort of root kit thinga ma jiggy.

I also went to symantec
But it's not as straight forward as i would like to explain to my brother how to remove it.

Can anyone here help me to understand the best way to remove it, he has xp home, norton a/v.

Any help would be greatly appreciated, cheers
TidaL.....