I've found a user can hose their systems without actually doing anything at all...

At least... that what they tell me...

Me: "So... what was it EXACTLY that you did right before your computer stopped working?"
Them: "Nothing! I swear! All I did was turn it on!"

I don't think the free BIOS would make that much difference. If people are messing with loading a new BIOS... then they have to have at least *some* smarts. If not... too bad.

I can *probably* fix it... my rate is $100 for the first hour, minimum one hour, $50 for every hour after that. No guarantees though... Worse case scenario... you have to replace the BIOS... it may be cheaper to just replace the mobo.