My friend has a 5 month old Windows XP Home system and knows basically nothing about computers. It is being actively used at all times (in-use light never stops). It was seriously loaded with crap, and it still is.

I've removed what I know to do with Norton Security/AV, Spy Sweeper, CC Cleaner, Adaware, The Cleaner, Registry Mechanic, and a few I knew to do on HijackThis. Put secure passwords on everything. There were none!! Cleaned up Services, made setting adjustments in the Network, the browser, changed browser to Firefox, did Windows Update, updated all security programs, removed some crap applications and informed her of the dangerous browsing/downloading habits they have. (Kazaa, P2P, shadey web sites, you name it).

It's very slow for an Athlon64 3200+, 2.0GHz, 500MB RAM. It's on DSL, only one computer. Can somebody look at the HijackThis report if I post it? What else can I do to remove the cracker? She never made a backup CD of the OS, so making one now to reinstall with would just put the same crap back on. Is it possible to get rid of this guy? Thanks!