I am a field tech in network operations for a regional provider of phone and aDsl service. We work off of laptops called Go Books with are loaded with software called Tech Access. Several times a day my ability to access information via the built in radio will not work. It will show on radio strength that I have more than required signal to send and receive but it repeatidly times out and costs me time on my performance. None of the supervisors nor the technician that in is charge of all of the laptops can provide an answer to this problem.

Anyone with helpful info would be appreciated. I have tried google and I have read all the manuals that come with this computer. The help desk has not be helpful either. Thanks