Well all the cable companies that I know of really abuse the monopoly they have in most areas. In the UK, and also where my parents live, they actually have the audacity to CHARGE for a service call!! That boggles the mind. Hey bud, it's YOUR service that's malfunctioning, not mine, and I'm already PAYING you for a service you're not delivering. How the heck are you due MORE MONEY?

If my cable co. pulled that once, I'd have direct tv and wireless the next day