A family member that lives pretty far from me (several hours drive) has been infected with spyware and I wanted to help them out remotely if it was possible. The malware can't be removed when booting in normal mode and has to be removed in safe mode.

However, talking this person through the steps to do this is very painful. They are old and just don't understand computers. I have remote access to their router and computer via RDP.

It is possible to modify the boot.ini file to force a computer to boot into safe mode with networking.

Does anyone know if RDP is started when booting into safe mode with networking?

I don't want to boot it to safe mode and be denied remote access to the workstation. Then I'll really have to drive down there to fix it up.