I too, would like to see more tech content and options set into the site

and, as has been stated earlier in the thread, mods are volunteers, some of them here are paid, but the volunteer got their 'position' because they put in the hours on site,
yet, once they achieve the 'position' they are no longer here
and I have yet to see many threads where they actually join in and HELP

the sites top poster apart
he has kept up his presence, some will have had issues with him, as he did / does have a hair trigger when it comes to a reaction, and there is no turning him

however, although 'my' forum is smaller, and a personal one, we utilise mods who actually appear to WANT to be a part of the forum, who get involved in threads, and behind the scenes too

we've made errors of judgement, and paid for it
but we have actually now got a set of mods who act impartially within any disputes, give assistance where they can and it does seem to work [IMHO]

I realise that AO is a commercial enterprise first second ........right to the end, but we, as the end users should expect more from those elected to be our guides / guardians as it were