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May 17th, 2008, 03:56 PM
#1
A Reverse Social Engineering Tip
The title is named as it is so I can explain my idea on getting a telemarketer to hang up on you.
You receive a telemarketing call. Sound pleasant as you talk with a little dash of eagerness. Let them go through their script a little, asking questions that relate to what they're trying to sell you. You will notice (especially if they haven't had a sale in a while) a eagerness in their voice that should closely match your own.
This is the point that you stop them and ask for their name again. Once they give it, tell them the following:
Well (their name), my name is (fake name) and I want to take this time to thank you. This call has been a routine audit by Call Center Auditing Inc. of (some city and state). We are contracted by the FCC to monitor various call centers around the country to verify that the TSR is adhering to the strict guidelines put forth in the FCC manual of telephone etiquette. You did a wonderful job handling this call and I will be forwarding the information I have gathered to my corporate headquarters and you should receive a copy of it as well in two to four days. Thank you and have a great day.
They WILL hang up!
Hope this helps out...
Last edited by tripstone; May 17th, 2008 at 04:30 PM.
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