Saw this on Slashdot... thought it was pretty interesting.

nihil? - You wouldn't know anything about this would you?

When Sky News launched an undercover investigation into PC repair shops, it turned to PC Pro readers for help with identifying rogue traders. As a result, Sky's cameras caught technicians scouring through private photos, stealing passwords and over-charging for basic repairs.
The exercise was simple. Create a simple fault on a laptop, load it with spy software, take it into several repair shops, then sit back and see what happened. Would they arrive at the same diagnosis and charge us a fair price to fix it?
http://www.pcpro.co.uk/news/262978/e...passwords.html