I was called to fix an issue at one of the offices we have Dell XPS running Windows 8 desktop system. The office worker was on www.metlife.com and all of a sudden she said the system shutdown and when she turned it on it says *no boot device*. I checked the BIOS it gives generic hard drive name (not a detailed description or nothing) anyways, after that I ran the Dell diagnostics on the machine and it came back hard drive not detected, not found etc.. but everything else passed the diagnostics test.


So went to store purchased new hard drive went back to the office installed the hard drive, I ran my Dell Operating System /recovery media DVD I ordered through Dell. And I'm getting error code "0xc0000185" states your PC needs to be repaired.
I went into BIOS changed the first boot device to cd\dvd drive save changes and exit and still getting same error message. I cannot get to the installation start screen (that has the repair option right there) anyways, here is the pic




About 6 months ago we have the same exact make and model machine and that hard drive took a dump. I did samething never had an issue just installed, I went to remote desktop entered IP address to our server and was able to pull data server no problem doctors happy but now...IMG_1355.jpg
all help is greatly appreciated..