Great posts: Thanks I do believe I'll open the box and have a look for a battery.
Seeing how the $40 was a min charge and I was origanally quoted $80 I was not about to complain, plus it was ready in less than 24hrs vs the 2-3 days quoted.
I had heard of the shorting routine, but also heard of horror stories of loosing chunks of memory through the process.
Once again thanks for the info. It also looks like I'm in the wrong business, $40 for moving a jumper. LOL.
