|
-
April 16th, 2002, 03:35 PM
#7
Junior Member
I liked them very much.
The following was printed in one of our comp mags here in the uk, I don't have the mag any longer, it was supposed to be true and I can believe it. Here is the gist of it. It's a telephone conversation between a customer and his help line.
help; Good afternoon How can I help you?
customer; my mouse curser and the document I was working on has disappeared from the screen. It's really not good enough, we've only had the computer a couple of weeks and already it's causing us problems, I knew we should have gone for a [naming a competitor manufacturer] I always thought they had a more stable system.
help; o.k. check that the mouse cable is tight in it's socket.
cust; yes it is.
help; right, can you make sure the monitor lead is tight into the socket .
cust; yes it's o.k.
help; now follow it to your box.
after a pause. cust; yes it's in tight.
help; you took a long time to find out.
cust; yes, It's all in darkness here, we' ve got a power failure.
help; I'm glad you told me that.
cust; so I was right the f......g machine is no good.
help; what I want you to do is unconnect all the components, As it's a new model I presume you've kept all the boxes they came in.
cust; of course, I knew the machine was no good, you want me to send them to you.
help; yes please.
cust; It was very good of you to find the problem so quickly what was it, manufacturing problem or a bad design?
help; neither I.m please to say.
cust; what was it then?
help; you're to thick to use one
from same mag.
Secretary complains that disks she copies before leaving work each night don.t work the next morning, an engineer is sent, he checks the machine can't find anything wrong, ask the secretary to show him what she does each night, she copies a disk then walks to the doorway and pins it onto the notice board.
Maybe this was the same girl.
complains theres a problem, engineer talks to her over the phne at one stage he says press the Cd button, she asks where that is, he explains "oh " she says " you mean the coffee cup tray.
hope you like
cheers
sir Henry.
Posting Permissions
- You may not post new threads
- You may not post replies
- You may not post attachments
- You may not edit your posts
-
Forum Rules
|
|