I don't know if this question belongs in this forum.....
When I try to use a program that first has "to get information about my hard drive" before scanning, like Ad-Aware or The Cleaner, the program locks up and fails to respond. I have an XP, and have no clue how to solve the problem. It limits me because I am not able to scan my hard drive for impurities such as Ad crap and Trojans, respectively. Any ideas about what is wrong?