cable modem setup

[MrLinus]

No. You shouldn't need it for this kind of connection. I've done direct connect before (albeit through a switch). Right now I wonder if the cable itself is of question. Before you get them over there for the $50 charge can you take your cable from home (the Twisted Pair -- aka Cat 5) and plug it in at your friends? The reason I ask is that we know your's works.

[Wazz]

From what I recall I needed the Disk when I got DSL through Verizon back when I was running Windows 98 but it must depend on the ISP anyway. Cable check.......

[strandedthinker]

undo the cable modem setup prior to what i said below and reinstall it step by step.

hmm im not to sure, but i would definitely remove the 56k modem from the actual system, then remove it from windows. windows xp definitely makes the process easier, well if you are willing to spend the worthwhile 100 on the upgrade.

[journy101]

Problem has finaly been solved Today the tech came in to check things out. The problem was the modem was not registered on the acount at Rogers, and there also seemed to be a hardware malfunctioning of the modem causeing it to ocasionaly loose its conection.

To solve this he changed to modem and registered the new one on the acount. However now I am jelouse because she got a newer modem that is on a new hub that has less trafic. I asked him how much he wanted to hook me up with one but he said he cant even get himself one. I think because it has to go through main office.

So there we have it, everything works and im jelouse.

Thank you everyone for all of your help and patience.

[MrLinus]

Please tell me they didn't charge her $50 when it was there fault to begin with?

[journy101]

not sure if she will be billed the 50 dolars but as it stands right now she will afaik. However the tech said he cant do anything about the charge but agrees with us. So whats going to hapen is a friend of ours is going to phone Rogers and raise heck. She is very good at that kind of thing, she is the same woman who got the 100 dolar change droped to 50, and now since it was their fault hopefuly 0

Thanks once again to everyone for all of your help and patience. Much apreciated.

[dac0braman]

try getting rid of the dial-up connect altogether it may help I think the computer is using the dial-up as priority to the cable

[r4BBiT]

Wazz:
You dont need any special software to get this connection work, I have Win98 SE aswell and all I do to install this is just installing my network card and creating network connection. Rogers using DHCP server so you just have to pick: obtain dynamic ip and dns adress in connection properties.