Crapy upload speed

[XoN-ASSIM]

I am specificly paying for unlimited upload and download. So I dont see any reason for them to cap it and if they did I'm gonna get mad. Thanx for those sites phishphreek80 they were usefull. I guess I just need to call them up and ask. I will let you know what they say. Thanx again guys!

[allenb1963]

I would venture that you have a "limit" (not a cap) on your upload speed....a cap would indicate that once you hit a certain amount of data transferred in a set period your transfer ability is stopped....clearly not the case here. I expect that you will find yourself in the same situation as the majority of broadband users....there are speed limits on the information superhighway and they are enforced by the ISPs.

[problemchild]

I am specificly paying for unlimited upload and download. So I dont see any reason for them to cap it and if they did I'm gonna get mad.

Unlimited doesn't mean unlimited speed. It means there is no limit to the amount of data you are allowed to transfer in a specified time period. Some ISP's give you an allotted bandwidth for the month and charge a per MB fee if you go over that.

The difference in upload and download is a limitation of the basic technology behind ADSL and has little to do with your ISP. Like ammo said, ADSL is asymmetric, meaning that upstream and downstream speeds are different (i.e., asymmetric). Because residential customers typically spend more time downloading than uploading, ADSL upstream speeds are typically 1/4 to 1/6 the capacity of the downstream. My ADSL connection, for instance, is 1.5 Mb down/256 kb up, which is pretty good for residential DSL. If you want the same upstream and downstream, you need to get SDSL, which is usually reserved for businesses and will probably cost you a few hundred bucks a month. If you get SDSL, you will also have to get a separate line for your telephone service because SDSL uses frequencies usually reserved for normal telephone use.

This article explains it quite well. The bottom line is that you have what you signed up for and getting mad at your ISP isn't going to make it go any faster. I have seen polls where a surprisingly large number of broadband customers report being dissatisfied with their service, but most of the time it's because they didn't do their homework before they ordered and don't understand what they are really supposed to have. I think you probably fall into that category. The moral of the story is do your homework before you run out and order broadband.

[cheyenne1212]

I don't have a wireless connection but on dl I'll get anywhere from 35KB to 59KB and on the uploads I'll get about 15KB to 24KB. Usually if I'm running a file sharing program my upload slows to around 5KB.

[XoN-ASSIM]

In response to problemchild I did do my homework. When we signed up for service we were specifcly told by the owner of the company(who is a good friend) that we would have no limits whatsoever. They also gave us a static routable IP for some servers that we run here. You are right about me not knowing a few things. Such as I had no idea that ADSL was asymmetrical. I guess not running XoloX for a while might fix things. I use it to get movies and such. When I start I am only on for about 4-5 hours because of the speed that I get for downloads. They did get mad at me though because aparently their server had a very hard time managing all the open connections(about 50 were listed in dos when I did NETSTAT). I think I am going to call up their network guy and find out as much as I can pertaining to how things are set up at the server location. As always I am just trying to learn(and speed things up a bit). Thanx for all the help.

ps: problemchild thanx for the link to the article.